Quality Manager

Indus International FZC; Sharjah; On-site; AED 180,000 - 240,000; Full time

Job summary

Indus International FZC in Sharjah, United Arab Emirates, seeks an experienced Assistant Manager - Quality to lead the QA/QC department and drive quality assurance across manufacturing operations. You will implement quality systems, reduce defects and ensure customer requirements are met, with emphasis on continuous improvement.

The role requires 6–15 years in Manufacturing/Plant/Production Engineering with at least 3 years in a leadership position, and strong knowledge of ISO 9001 and QC tools.

Qualifications

• Bachelor's Degree or Diploma in Mechanical, Industrial, Production, Automotive Engineering, Quality Engineering or a related field.
• Minimum 3 years in a leadership or managerial role.
• Experience in high-volume component manufacturing industries.
• Strong knowledge of Quality Assurance & Quality Control systems.
• Good knowledge of ISO 9001 Quality Management System.

Responsibilities

• Lead the QA QC department and manage day-to-day quality activities.
• Establish, implement and maintain quality standards, procedures and inspection systems.
• Ensure incoming, in-process and final inspection of products.
• Monitor production quality and identify defects, deviations and process issues.
• Develop and implement Quality Control Plans, Inspection Standards, SOPs and Check Sheets.
• Analyse customer complaints, internal rejections, rework and scrap and implement corrective actions.
• Coordinate with Production, Engineering, Purchase and Maintenance teams to resolve quality issues.
• Monitor and improve First Pass Yield, rejection, rework and customer complaint levels.
• Conduct internal process and product audits and ensure closure of audit observations.
• Manage supplier quality issues and coordinate with suppliers for corrective actions.
• Ensure proper calibration and control of measuring and testing equipment.
• Maintain quality records, inspection reports and other relevant documentation.
• Support customer audits and third-party certification audits.
• Ensure compliance with ISO 9001 and company quality requirements.
• Train and develop quality inspectors and production personnel on quality standards and procedures.
• Implement continuous improvement initiatives to reduce defects and improve process capability.
• Review quality performance through MIS/KPI reports and present findings to management.

Skills

Quality management

Leadership

Process improvement

Root Cause Analysis

CAPA

8D

FMEA

SPC

MSA

Documentation

Education

Bachelor's/Diploma in Mechanical/Industrial/Production/Automotive/Quality Engineering

Tools

Excel

ERP/MIS

Inspection instruments (Vernier, Micrometer, Height Gauge)

Job description

Position Assistant Manager Quality Department Quality Reporting To Sr Manager Manager - Quality Location Sharjah United Arab Emirates Job Purpose We are looking for an experienced Assistant Manager - Quality to lead and manage the Quality Assurance and Quality Control function for our manufacturing operations The candidate will be responsible for maintaining product quality implementing quality systems reducing defects ensuring customer requirements are met and driving continuous improvement across production processes

Key Responsibilities

• Lead the QA QC department and manage day-to-day quality activities
• Establish implement and maintain quality standards procedures and inspection systems
• Ensure incoming in-process and final inspection of products
• Monitor production quality and identify defects deviations and process issues
• Develop and implement Quality Control Plans Inspection Standards SOPs and Check Sheets
• Analyse customer complaints internal rejections rework and scrap and implement corrective actions
• Conduct Root Cause Analysis RCA CAPA 8D 5 Why and Fishbone analysis
• Coordinate with Production Engineering Purchase and Maintenance teams to resolve quality issues
• Monitor and improve First Pass Yield FPY rejection rework and customer complaint levels
• Conduct internal process and product audits and ensure closure of audit observations
• Manage supplier quality issues and coordinate with suppliers for corrective actions
• Ensure proper calibration and control of measuring and testing equipment
• Maintain quality records inspection reports and other relevant documentation
• Support customer audits and third-party certification audits
• Ensure compliance with applicable ISO 9001 and company quality requirements
• Train and develop quality inspectors and production personnel on quality standards and procedures
• Implement continuous improvement initiatives to reduce defects and improve process capability
• Review quality performance through regular MIS KPI reports and present findings to management

Education & Experience Qualification: Bachelor's Degree or Diploma in Mechanical, Industrial, Production, Automotive Engineering, Quality Engineering or a related field. Experience: 6 15 years of experience in Manufacturing Engineering, Plant Engineering, or Production Engineering. Minimum 3 years in a leadership or managerial role. Experience in high-volume component manufacturing industries. Preferred Industries: HVAC, Automotive, Electronics, Engineering Manufacturing, or related sectors.

Key Requirements

• Strong knowledge of Quality Assurance & Quality Control systems.
• Good knowledge of ISO 9001 Quality Management System.
• Hands-on experience in RCA, CAPA, 8D, FMEA, Control Plan, SPC and MSA.
• Knowledge of inspection instruments such as Vernier, Micrometer, Height Gauge, Gauges, etc.
• Experience in handling customer complaints and supplier quality issues.
• Knowledge of engineering drawings, GD&T and manufacturing processes.
• Good knowledge of Excel, ERP/MIS and quality documentation.