QA Test Lead - Airline & Chatbot Automation

Atain; Abu Dhabi Emirate; On-site; AED 240,000 - 360,000; Full time

Job summary

Atain in Abu Dhabi is seeking a QA Test Lead for airline domain chatbot testing. The role requires leading manual and automated testing, especially for chatbot/conversational AI, across web and mobile platforms.

The candidate should have 12+ years in software testing, API testing with Postman, and familiarity with Agile/Scrum, defect and test management tools, and airline applications.

Qualifications

• Extensive experience in manual and automated software testing.
• Hands-on chatbot/conversational AI testing experience.
• Experience with API testing using Postman or similar.
• Strong knowledge of Agile/Scrum methodologies.
• Experience with defect/test management tools.
• Airline/Aviation domain familiarity preferred.
• Experience with PSS or airline applications is advantageous.
• Proficiency with Selenium, Playwright, or Cypress is a plus.

Responsibilities

• Design, develop, and execute test cases for manual and automated testing.
• Test chatbot and conversational AI applications across web and mobile platforms.
• Perform functional, regression, integration, system, API, and end-to-end testing.
• Validate chatbot conversations, intents, and response accuracy.
• Identify, document, and track defects through to resolution.
• Collaborate with Product Owners, Business Analysts, Developers, and other QA team members in an Agile environment.
• Ensure high-quality software releases that meet business and customer expectations.

Skills

Software Testing

Chatbot Testing

API Testing

Agile/Scrum

Defect Tracking

Airline Domain

PSS Knowledge

Automation Tools

Tools

Selenium

Playwright

Cypress

Postman

Job description

Atain in Abu Dhabi is seeking a QA Test Lead for airline domain chatbot testing. The role requires leading manual and automated testing, especially for chatbot/conversational AI, across web and mobile platforms.

The candidate should have 12+ years in software testing, API testing with Postman, and familiarity with Agile/Scrum, defect and test management tools, and airline applications.