Senior Automation QA Lead – Conversational AI & Airline Booking

InspironLabs; Abu Dhabi; On-site; AED 350,000 - 550,000; Full time

Job summary

InspironLabs in Abu Dhabi seeks an experienced Automation Test Engineer to lead testing across web apps, APIs, AI chatbots, and airline reservation systems. You will design and implement automation, validate integratons, and ensure quality delivery in a fast-paced Agile environment.

The role requires hands-on expertise in Java, Selenium, API testing, and experience with AI/LLM-based applications, chatbot testing, and responsible AI validations.

Qualifications

• 6–10 years of experience in Automation Testing.
• Hands-on in Core Java, OOPs, Collections, and Selenium WebDriver.
• Experience with TestNG/JUnit, Maven/Gradle, and framework development.
• Strong API automation using REST Assured and Postman.
• Knowledge of Swagger/OpenAPI and JSON/XML validation.
• Airline Booking/Reservation domain and flight lifecycle experience.
• Experience with chatbot/conversational AI testing and LLM-based apps.
• Familiarity with Jira, Git/GitHub, Jenkins/Azure DevOps, and SQL.
• Strong Agile/Scrum experience and problem-solving skills.

Responsibilities

• Design, develop, and maintain automation frameworks using Java and Selenium.
• Create reusable automation scripts for web apps and integrate tests into CI/CD.
• Design and execute API test cases using REST Assured or Postman.
• Validate API functionality, integration points, performance, and security.
• End-to-end testing of airline booking workflows: search, availability, reservation, ticketing, and more.
• Test conversational AI and chatbot apps: intents, entities, flows, context, responses.
• Test Generative AI/LLM-based apps: response accuracy, prompt variations, edge cases, hallucinations.
• Perform responsible AI testing: bias, toxicity, safety validations.
• Analyze results, report defects, and contribute to QA process improvement.
• Collaborate with BAs, PMs, Developers, and AI Engineers in Agile ceremonies.

Skills

Java

Selenium

API Testing

Airline Booking

CI/CD

REST Assured

Postman

Swagger/OpenAPI

JSON/XML

Airline Domain

Chatbot Testing

LLM Testing

Jira

Git/GitHub

Jenkins/Azure DevOps

SQL

Agile/Scrum

Education

Bachelor’s / Master’s in CS/IT or equivalent practical experience

Tools

REST Assured

Postman

Swagger/OpenAPI

SQL

Job description

Experience: 6 to 10 Years

We are seeking an experienced Automation Test Engineer with strong expertise in Java, Selenium, API Testing, and Airline Reservation/Booking Systems. The ideal candidate should be currently working in a hands-on automation testing role and have experience testing AI-powered chatbots and Generative AI/LLM-based applications. The candidate will be responsible for designing, developing, and executing automated test frameworks while ensuring high-quality delivery across web applications, APIs, conversational AI platforms, and airline booking systems.

Job Responsibilities

• Design, develop, and maintain automation frameworks using Java and Selenium.
• Create reusable automation scripts for web applications and integrate automated testing into CI/CD pipelines.
• Design and execute API test cases using REST Assured, Postman, or similar tools.
• Validate API functionality, integration points, performance, and security.
• Perform end-to-end testing of airline booking workflows, including flight search, availability, reservation, ticketing, seat selection, ancillary services, payment, and check-in.
• Test conversational AI and chatbot applications, including intents, entities, conversation flows, context retention, and responses.
• Test Generative AI/LLM-based applications, including response accuracy, relevance, consistency, prompt variations, edge cases, and hallucination handling.
• Perform responsible AI testing, including bias, toxicity, and safety validations.
• Analyze test results, report defects, and contribute to continuous improvement of QA processes and automation frameworks.
• Collaborate with Business Analysts, Product Owners, Developers, and AI Engineers and participate in Agile ceremonies.

Required Skills

• 6–10 years of experience in Automation Testing, with current hands-on experience in automation.
• Strong expertise in Core Java, OOPs, Collections, and Selenium WebDriver.
• Experience with TestNG/JUnit, Maven/Gradle, and automation framework development.
• Strong experience in API automation using REST Assured and Postman.
• Knowledge of Swagger/OpenAPI and JSON/XML validation.
• Proven experience in Airline Booking/Reservation domain and flight booking lifecycle.
• Experience with chatbot and conversational AI testing, including intent, entity, and conversation flow validation.
• Experience testing AI/LLM-based applications, including prompt validation, response evaluation, hallucination testing, and responsible AI testing.
• Experience with tools such as Jira, Git/GitHub, Jenkins/Azure DevOps, and SQL.
• Strong understanding of Agile/Scrum methodologies and experience working in Agile teams.
• Strong analytical, problem-solving, and defect-reporting skills.

Qualifications

Bachelor’s / Master’s in CS/IT or equivalent practical experience.