Automation Test Lead

Atain; Abu Dhabi; On-site; AED 180,000 - 320,000; Full time

Job summary

Atain is seeking an experienced Testing Lead to drive QA across web apps, APIs, airline booking workflows, and AI-powered solutions. The role requires leadership, test strategy, automation expertise, and collaboration with product, engineering, business, and AI teams.

You will design robust UI automation using Selenium and Java, maintain regression suites, and validate multi-system airline journeys. The ideal candidate will also lead Chatbot testing and modern GenAI application testing,

Qualifications

• Experience leading QA across web applications, APIs, airline booking workflows, and AI testing.

Responsibilities

• Lead end-to-end QA strategy, planning, execution, and delivery for airline/travel technology products.

Skills

Selenium WebDriver

Java

API testing

Chatbot testing

GenAI/LLM testing

QA leadership

CI/CD

Git

Education

Bachelor's degree in Computer Science / IT

Tools

REST Assured

Postman

TestNG/JUnit

Maven/Gradle

Jenkins

GitHub Actions

GitLab CI

Docker/Kubernetes

Job description

We are looking for an experienced Testing Lead with strong expertise in Selenium, Java, API testing, and airline booking systems, along with hands-on experience in Chatbot and LLM/GenAI testing.

The candidate will lead QA activities across web applications, APIs, airline booking workflows, conversational AI, and AI/LLM-based solutions. The role requires strong technical leadership, test strategy development, automation expertise, and the ability to work closely with product, engineering, business, and AI teams.

Key Responsibilities

• Lead end-to-end QA strategy, planning, execution, and delivery for airline/travel technology products.
• Design and implement robust UI automation frameworks using Selenium and Java.
• Develop and maintain automated regression, functional, integration, and end-to-end test suites.
• Perform API testing using tools such as REST Assured, Postman, or equivalent.
• Validate airline booking workflows including:
• Flight search and availability
• Fare and pricing validation
• Booking creation and modification
• PNR generation and retrieval
• Ticketing and cancellation
• Refunds and rebooking
• Ancillaries and seat selection
• Multi-segment and international itineraries
• Define test scenarios covering complex airline business rules, integrations, and downstream/upstream systems.
• Lead Chatbot testing, including conversational flows, intent recognition, entity extraction, fallback handling, context retention, and response accuracy.
• Develop testing approaches for LLM/GenAI applications, including:
• Prompt and response validation
• Accuracy and relevance
• Consistency and robustness
• Prompt injection and adversarial testing
• Guardrails and safety validation
• Response latency and performance
• Regression testing for model/prompt changes
• Establish quality metrics, defect KPIs, automation coverage, and release-readiness criteria.
• Review test cases, automation code, defect reports, and QA deliverables.
• Mentor QA engineers and provide technical leadership across the testing team.
• Collaborate with developers, product owners, business analysts, DevOps, and AI/ML teams.
• Identify opportunities to improve automation coverage, testing efficiency, and overall product quality.
• Participate in Agile ceremonies, sprint planning, refinement, reviews, and retrospectives.
• Drive defect triage, root-cause analysis, and resolution tracking.
• Ensure testing standards, processes, and best practices are consistently followed.

Required Technical Skills

Automation

• Strong hands-on experience with Selenium WebDriver.
• Strong programming skills in Java.
• Experience building or maintaining automation frameworks using TestNG/JUnit, Maven/Gradle, and Page Object Model.
• Experience with CI/CD integration using tools such as Jenkins, GitHub Actions, GitLab CI, or equivalent.
• Strong knowledge of Git and code-review practices.

API Testing

• Strong experience in REST API testing.
• Hands-on experience with REST Assured and/or Postman.
• Understanding of JSON, XML, HTTP methods, status codes, authentication, headers, and API validations.
• Experience validating end-to-end workflows involving multiple APIs and system integrations.

Airline / Booking Domain

• Strong understanding of airline reservation and booking systems.
• Experience testing flight search, availability, fares, PNR, booking, ticketing, cancellation, refund, rebooking, payments, and ancillary services.
• Knowledge of airline/travel domain standards and concepts such as GDS, NDC, PNR, fare rules, and ticketing is highly desirable.
• Experience testing integrations with airline, payment, GDS, or travel ecosystem systems is an advantage.

Chatbot & LLM Testing

• Hands-on experience testing chatbots, conversational AI, GenAI, or LLM-based applications.
• Understanding of NLP concepts such as intents, entities, context, conversation flows, and fallback mechanisms.
• Experience creating test datasets and evaluation criteria for LLM applications.
• Knowledge of LLM evaluation techniques such as relevance, factuality, groundedness, consistency, toxicity, and hallucination testing.
• Familiarity with prompt engineering and prompt-based testing.
• Understanding of AI-specific risks including prompt injection, data leakage, bias, and unsafe responses.
• Experience with AI testing/evaluation frameworks or tools is a plus.

Leadership & Soft Skills

• Proven experience leading QA teams and owning testing deliverables.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder-management skills.
• Ability to translate business requirements into comprehensive test strategies.
• Strong ownership of quality, timelines, and delivery commitments.
• Ability to mentor engineers and drive adoption of automation and modern QA practices.
• Comfortable working in a fast-paced Agile environment.

Preferred Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• Experience with cloud environments such as AWS, Azure, or GCP.
• Exposure to performance testing tools such as JMeter or Gatling.
• Experience with SQL/database validation.
• Familiarity with Docker/Kubernetes and CI/CD pipelines.
• Experience testing microservices and event-driven architectures.
• Experience with LLM/GenAI applications in production environments.
• Relevant QA/testing certifications such as ISTQB are a plus.

Key Success Metrics

• Automation coverage and reduction in manual regression effort.
• Defect detection effectiveness and reduction in production defects.
• API and UI automation stability.
• Coverage of critical airline booking journeys.
• Quality and reliability of chatbot/LLM responses.Release readiness and adherence to QA timelines.
• Continuous improvement in testing processes and frameworks.

Ideal Candidate

The ideal candidate is a hands-on QA/Test Lead who combines strong Java + Selenium + API automation expertise with deep airline booking domain knowledge and emerging expertise in Chatbot and LLM/GenAI testing. The candidate should be capable of both leading a QA team and contributing technically to automation, API validation, and AI quality engineering.