Public Relations Officer

ADB SAFEGATE; Dubai; On-site; AED 201,000 - 312,000; Full time

Job summary

ADB SAFEGATE is seeking an experienced Government Relations Officer to manage UAE government affairs and employee documentation. The role will partner with HR and Admin to ensure visas, residency, labour and related processes are handled accurately and on time.

You will coordinate applications, renewals and maintain records to support seamless onboarding, transfers and departures. Ideal candidates will have hands-on experience with UAE authorities, strong communication skills in English and

Qualifications

• Previous experience as a PRO / Government Relations Officer in the UAE.
• Practical experience with UAE employment visa, residency, immigration and labour processes.
• Experience dealing with Dubai/UAE government authorities and service channels.
• Strong understanding of documentation for onboarding, visa renewal, transfers and exits.
• Ability to work with a multicultural employee population.

Responsibilities

• Act as a key contact for company matters with UAE government authorities and service providers.
• Coordinate government applications, submissions, renewals and related documentation.
• Maintain accurate records of visas, IDs, permits and licences; monitor expiry/renewals.

Skills

Arabic

English

Job description

ADB SAFEGATE is looking for an experienced and proactive Government Relations Officer to support our operations in Dubai, UAE.

The PRO will be responsible for coordinating government-related processes and documentation required for employees and company operations in the UAE. The role will work closely with HR and Admin, employees and relevant internal stakeholders to ensure visa, immigration, labour and other government-related requirements are handled accurately and in a timely manner.

The ideal candidate will have hands‑on experience dealing with UAE government authorities and a strong understanding of employment visa, immigration and labour-related processes.

You Will Make an Impact By

Government Relations & PRO Services

• Act as a key point of contact for company‑related matters with relevant UAE government authorities and service providers.
• Coordinate government applications, submissions, renewals and related documentation.
• Maintain accurate records of company and employee government documentation and monitor expiry and renewal requirements.
• Support the renewal and maintenance of relevant company licences, establishment documentation, registrations and permits within the assigned scope.
• Keep HR and relevant stakeholders informed of documentation requirements, application status and upcoming renewals.
• Stay informed of changes to UAE government requirements that may affect employee documentation and company administration.

Visa, Immigration & Employment Support

• Manage and coordinate employee employment visa and residency processes, including new applications, renewals and cancellations.
• Coordinate relevant work permit and labour‑related documentation.
• Support employees with Emirates ID and associated residency documentation processes.
• Coordinate medical fitness and other requirements connected with residency processing where applicable.
• Support dependent/family visa processes where these fall within company‑provided PRO services.
• Coordinate immigration requirements for new joiners and employees transferring into or out of the UAE entity.
• Work closely with HR to ensure government documentation is aligned with employees' joining, transfer and separation processes.
• Track visa and permit expiry dates proactively to help avoid delays or compliance issues.

HR & Employee Support

• Work closely with the HR team to provide employees with clear guidance regarding required documents and government formalities.
• Support new joiners throughout the immigration and employment documentation process.
• Provide timely updates to HR and employees regarding the status of active applications.
• Support employee exits by coordinating relevant visa/work permit cancellation requirements.
• Maintain confidentiality when handling employee passports, identification documents, employment information and other sensitive records.

Documentation & Administration

• Maintain an organized and accurate tracker of visas, work permits, Emirates IDs, company registrations and other relevant government documents.
• Ensure supporting documentation is complete before submission to the relevant authority.
• Maintain copies and records of completed applications, approvals and official documents.
• Coordinate government‑related payments and maintain supporting records in accordance with internal company processes.
• Identify upcoming expiries and initiate renewal activities sufficiently in advance.
• Support HR with government‑related reports and documentation when required.

The Talent We Want to Inspire Has

Experience

• Previous experience as a PRO / Government Relations Officer in the UAE, preferably within an international or multinational organization.
• Practical experience handling UAE employment visa, residency, immigration and labour‑related processes.
• Experience working with Dubai/UAE government authorities and relevant government service channels.
• Strong understanding of documentation requirements for employee onboarding, visa renewal, transfers and exits.
• Experience supporting a multicultural employee population would be an advantage.
• Relevant practical UAE PRO experience will be highly valued.

Languages

• Arabic and English proficiency is strongly preferred given the nature of the role and interaction with government authorities.
• Strong written and verbal communication skills.
• Strong knowledge of UAE government and immigration processes
• Excellent organizational and document‑management skills
• High level of accuracy and attention to detail
• Ability to manage multiple applications and deadlines simultaneously
• Strong follow‑up and coordination skills
• Professional and customer‑focused approach
• Ability to work independently and take ownership
• Strong interpersonal skills
• Discretion and confidentiality when handling employee information
• Collaborative approach when working with HR, Finance and other internal stakeholders
• Integrity and professional ethics
• Ability to work effectively in a multicultural environment

What to learn more about working at ADB SAFEGATE then check out our Career's website https://adbsafegate.com/about/career/