Public Area Attendant

One&Only Resorts; Dubai; On-site; AED 33,000 - 47,000; Full time

Job summary

One&Only The Palm in Dubai is seeking a Public Area Attendant to uphold the highest standards of cleanliness and guest comfort in all public spaces. You will ensure lobbies, corridors, and restrooms remain immaculate, well-stocked, and welcoming at all times, while maintaining brand standards and safety protocols.

The role requires 1–2 years in a luxury hotel environment, excellent English communication, and a team‑oriented attitude.

Qualifications

• 1-2 years of experience in a luxury 5-star hotel or resort.
• Strong knowledge of housekeeping and hygiene standards.
• Good English communication; additional languages are an advantage.

Responsibilities

• Greet guests in a polite and professional manner in public areas.
• Respond promptly to guest requests and provide assistance as needed.
• Maintain clean, safe, and welcoming public areas across lobbies, corridors, and restrooms.
• Ensure public spaces are well-presented by dusting, cleaning, and restocking supplies.
• Monitor high-traffic areas and restrooms; report maintenance issues to supervisor.

Skills

Public area cleaning

Guest service

English communication

Job description

Job Description:

( 20194 )

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests stay to bring their dreams and desires to life. With an atmosphere that is chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests expectations at every possible turn.

Glistening on a private apex of Palm Island, One&Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it is our passion.

With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a Public Area Attendant to join the Housekeeping team at One&Only The Palm Resort in Dubai.

With the global growth of our brands, you will be an integral part of the Resort's success, and your role goes beyond developing meaningful relationships with our guests and colleagues.

As a Public Area Attendant, you play a key role in maintaining a clean, safe, and welcoming environment across all public spaces of the resort. You will ensure that all public areas are consistently well-presented, tidy, and stocked with necessary amenities. Your role includes responding to guest requests, supporting smooth daily operations, and always upholding our company's core values.

Key Duties And Responsibilities

• Provide a polite and professional greeting to all guests encountered in public areas.
• Respond promptly to guest requests and provide assistance where required.
• Maintain a clean, safe, and welcoming environment across all public areas, including lobbies, corridors, restrooms, and other guest-facing spaces.
• Ensure all public areas are always well-presented by removing debris, dusting, and cleaning surfaces.
• Monitor and maintain cleanliness of high-traffic areas, restrooms, and entrances.
• Replenish supplies such as tissues, hand soap, paper towels, and other amenities in public restrooms.
• Ensure all furniture, fixtures, and fittings in public areas are arranged and maintained according to brand standards.
• Report any maintenance issues, damages, or safety hazards immediately to the supervisor.
• Follow all hygiene, sanitation, and safety standards at all times.
• Ensure cleaning equipment is used and stored properly after use.
• Maintain storage areas in a clean, organized, and well-stocked condition.
• Always uphold guest privacy and confidentiality.
• Adhere to company grooming standards and uniform requirements.

Requirements

A suitable candidate should have 1-2 years of experience in a luxury 5-star hotel or resort. Strong knowledge of housekeeping and hygiene standards is essential. The candidate must have good presentation, be a team player, and ensure public areas are clean and well-maintained. Good English communication skills are required; additional languages are an advantage.

At One&Only creating JOY is at the forefront of everything we do. If you are the one to make every detail count and are bold to go beyond the obvious in every task assigned with positive energy & have the passion to make it happen, then we are looking for you.

We Thank You for your interest at Kerzner One&Only Resorts. Please note that only shortlisted candidates will be contacted.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.