Public Area Attendant

Kerzner International; Dubai; On-site; AED 33,000 - 56,000; Full time

Job summary

One&Only The Palm, part of Kerzner International, seeks a Public Area Attendant to maintain a pristine, safe, and welcoming resort environment in Dubai. You will assist in keeping public spaces immaculate, responding to guest needs, and upholding brand standards with a warm, professional approach.

The role requires 1–2 years in a luxury hotel, strong housekeeping knowledge, and excellent English communication.

Qualifications

• 1–2 years of experience in a luxury 5-star hotel or resort.
• Strong knowledge of housekeeping and hygiene standards.
• Good presentation and able to work as part of a team.
• Good English communication skills; additional languages are an advantage.

Responsibilities

• Provide a polite and professional greeting to guests in public areas.
• Respond promptly to guest requests and offer assistance as required.
• Maintain a clean, safe, and welcoming environment across all public areas.
• Ensure public areas are well-presented by cleaning surfaces and removing debris.
• Monitor high-traffic areas and restrooms to maintain cleanliness.
• Replenish supplies in public restrooms and keep furnishings in line with brand standards.
• Report maintenance issues or safety hazards to the supervisor.
• Uphold hygiene, sanitation, and safety standards at all times.

Skills

English language

Team player

Job description

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn.

Glistening on a private apex of Palm Island, One&Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it's our passion.

With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a Public Area Attendant to join the Housekeeping team at One&Only The Palm Resort in Dubai.

With the global growth of our brands, you will be an integral part of the Resort's success, and your role goes beyond developing meaningful relationships with our guests and colleagues.

As a Public Area Attendant, you play a key role in maintaining a clean, safe, and welcoming environment across all public spaces of the resort. You will ensure that all public areas are consistently well-presented, tidy, and stocked with necessary amenities. Your role includes responding to guest requests, supporting smooth daily operations, and always upholding our company’s core values.

Key Duties and Responsibilities

• Provide a polite and professional greeting to all guests encountered in public areas.
• Respond promptly to guest requests and provide assistance where required.
• Maintain a clean, safe, and welcoming environment across all public areas, including lobbies, corridors, restrooms, and other guest-facing spaces.
• Ensure all public areas are always well-presented by removing debris, dusting, and cleaning surfaces.
• Monitor and maintain cleanliness of high-traffic areas, restrooms, and entrances.
• Replenish supplies such as tissues, hand soap, paper towels, and other amenities in public restrooms.
• Ensure all furniture, fixtures, and fittings in public areas are arranged and maintained according to brand standards.
• Report any maintenance issues, damages, or safety hazards immediately to the supervisor.
• Follow all hygiene, sanitation, and safety standards at all times.
• Ensure cleaning equipment is used and stored properly after use.
• Maintain storage areas in a clean, organized, and well-stocked condition.
• Always uphold guest privacy and confidentiality.
• Adhere to company grooming standards and uniform requirements.

A suitable candidate should have 1-2 years of experience in a luxury 5-star hotel or resort. Strong knowledge of housekeeping and hygiene standards is essential. The candidate must have good presentation, be a team player, and ensure public areas are clean and well-maintained. Good English communication skills are required; additional languages are an advantage.

At One&Only creating JOY is at the forefront of everything we do. If you are the one to make every detail count and are bold to go beyond the obvious in every task assigned with positive energy & have the passion to make it happen, then we are looking for you.