Project Manager - Korn Ferry EMEA

Project Manager - Korn Ferry EMEA; Dubai; On-site; AED 260,000 - 380,000; Full time

Benefits offered by this job

Wellness and benefits program

Job summary

Korn Ferry is seeking an EMEA Project Manager to oversee client accounts across the EMEA region, focusing on expanding the delivery of a best‑practice resourcing function and achieving agreed performance and financial targets.

The role involves day‑to‑day leadership of staff within the designated account, managing both on‑site and remote recruitment resources, and driving growth through collaboration with Business Development teams, while maintaining high client satisfaction and continuous

Qualifications

• Proven track record of senior leadership or senior‑level experience within talent acquisition and client management.
• Proven success leading teams
• KPI achievement and upselling to client stakeholders
• Stakeholder management, influencing and utilisation of negotiation skills
• Cross‑country experience required
• Exceptional interpersonal, teamwork, and organisational skills and ability to interact effectively at all levels and across diverse cultures
• Self‑motivated and able to respond quickly to client requests
• Willingness to adapt to new processes and effectively deal with changes

Responsibilities

• Manage several EMEA portfolio clients with P&L responsibility
• Manage on-site and remote teams of recruitment resources across EMEA
• Realise opportunities for efficiencies in solution execution and implement innovative solutions and continuous improvement initiatives delivering to SLAs and KPIs
• Deliver services with high levels of client satisfaction
• Provide timely updates to client management and stakeholders
• Define and communicate individual and team metrics
• Maintain awareness of creative sourcing strategies and work closely with the team to develop the best approach for the client
• Communicate effectively with the client to identify needs and evaluate alternative recruiting solutions
• Continuously seek opportunities to increase customer satisfaction
• Inspire the team to attain goals and pursue excellence
• Drive organic growth within the account and win new client business in conjunction with Business Development teams

Skills

Senior leadership

Team leadership

Stakeholder management

Cross-country experience

Negotiation

Interpersonal skills

Job description

Location: Dubai

Address: Index Tower, Dubai International Financial Centre

Industry: Sales & Retail, Marketing & PR, Students and Graduate, Management & Consultancy, Business Development & Commercial

Salary: Competitive + wellness and benefits program

The Role

The EMEA Project Manager manages the client account across EMEA with a focus on the Eastern Europe market and is responsible for the ongoing delivery of a best‑practice resourcing function and achieving agreed performance and financial targets. When applicable, day‑to‑day management and development of staff within the designated account is also the responsibility of the Project Manager.

Key Accountabilities

• Manage several EMEA portfolio clients with P&L responsibility
• Manage on‑site and remote teams of recruitment resources across EMEA
• Realise opportunities for efficiencies in solution execution and implement innovative solutions and continuous improvement initiatives delivering to SLAs and KPIs
• Deliver services with high levels of client satisfaction
• Provide timely updates to client management and stakeholders
• Manage and set strategic direction with the MD Global Expansion and Head of Delivery
• Project EMEA clients through quarterly and annual reviews
• Advise client on market trends, best practices and opportunities for improvement and/or corrective action
• Liaise with key stakeholders across Korn Ferry
• Define and communicate individual and team metrics
• Maintain awareness of creative sourcing strategies and work closely with the team to develop the best approach for the client
• Communicate effectively with the client to identify needs and evaluate alternative recruiting solutions
• Continuously seek opportunities to increase customer satisfaction
• Inspire the team to attain goals and pursue excellence
• Drive organic growth within the account and win new client business in conjunction with Business Development teams

Required Skills and Experience

• Proven track record of senior leadership or senior‑level experience within talent acquisition and client management
• Proven success leading teams
• KPI achievement and upselling to client stakeholders
• Stakeholder management, influencing and utilisation of negotiation skills
• Cross‑country experience required
• Exceptional interpersonal, teamwork, and organisational skills and ability to interact effectively at all levels and across diverse cultures
• Self‑motivated and able to respond quickly to client requests
• Willingness to adapt to new processes and effectively deal with changes

Korn Ferry is an Equal Employment Opportunity/Affirmative Action Employer – Minority/Female/Disability/Veteran. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status or any other characteristic protected by federal, state, or local law.

Korn Ferry offers a competitive benefits program that includes personal development and wellness resources. All employees have the opportunity to benefit from a flexible working environment, professional networking, and team development activities.