Program Manager - IT Infrastructure and Cybersecurity

Intertec Systems; Dubai; On-site; AED 535,680 - 669,600; Full time

Job summary

Intertec Systems in Dubai is seeking a Program Manager for IT Infrastructure and Cybersecurity. The successful candidate will lead and govern complex enterprise-scale programs focusing on cybersecurity, datacenter operations, and transformation initiatives. With 15-18 years of experience in managing large scale IT projects, a strong command of stakeholder management is key. Desired qualifications include PMP and ITIL certifications. A strong background in the UAE market is highly desirable, along with proven leadership skills.

Qualifications

• 15–18 years total experience in IT Infrastructure / Cybersecurity / Transformation Programs.
• Minimum 7 years in Program / Large Project Management.
• Strong UAE Experience is highly desirable.

Responsibilities

• Lead under end‑to‑end execution of complex infrastructure and cybersecurity programs.
• Maintain integrated master program tracker and delay register.
• Manage customer stakeholders across business and technical teams.

Skills

Program Management

IT Infrastructure

Cybersecurity

Stakeholder Management

Risk Management

Education

PMP Certification

ITIL Foundation / Intermediate

PgMP Certification

Job description

Program Manager - IT Infrastructure and Cybersecurity

Delivery

Dubai

Permanent

Job Title: Program Manager - IT Infrastructure and Cybersecurity

Job Purpose: To lead and govern complex enterprise‑scale Infrastructure, Cybersecurity, Datacenter, DR, and Transformation Programs involving multiple parallel workstreams, contractual milestones, multi‑vendor dependencies, customer governance, and executive stakeholder engagement, ensuring timely delivery, compliance, financial control, and program risk management.

Qualifications

Experience:

• 15–18 years total experience in IT Infrastructure / Cybersecurity / Transformation Programs
• Minimum 7 years in Program / Large Project Management
• Proven experience managing enterprise or government transformation programs involving
• Datacenter projects
• Disaster Recovery programs
• Cybersecurity deployments
• Infrastructure modernization
• Strong UAE Experience is highly desirable

Certification: Mandatory - PMP and ITIL Foundation / Intermediate, Desirable - PgMP

Responsibilities

Program Delivery & Governance

• Lead end‑to‑end execution of complex infrastructure, cybersecurity, and transformation programs with multiple integrated tracks.
• Drive milestone‑based delivery across contractual programs.
• Establish and maintain full governance cadence with customer and internal leadership.
• Own governance decks, meeting minutes, trackers, and executive status reporting.
• Ensure all deliverables are aligned to contractual commitments, timelines, and dependencies.

Multi‑Track Program Control

• Maintain integrated master program tracker and delay register.
• Ensure proactive closure of dependencies across technical and business teams.

Stakeholder Management

• Independently manage customer stakeholders across business, infrastructure, Information Security, Applications, and OEM/vendor ecosystem.
• Engage executive stakeholders for escalations, decisions, and approvals.
• Maintain structured follow‑up with vendors, OEMs, internal delivery teams, and customer leadership.
• Identify program risks, delays, blockers, and contractual exposure proactively.
• Maintain audit‑ready documentation for legal, financial, and compliance reference.
• Ensure program execution protects revenue realization and milestone billing.
• Understand penalty‑linked delivery environments and commercial implications of delays.
• Ensure all documentation is customer‑ready and audit compliant.
• Produce executive‑grade reports and dashboards.
• Ensure complete documentation and timely preservation of all contractual evidence related to penalty exposure, service exceptions, relief events, force majeure situations, customer dependencies, approval delays, and any circumstances impacting contractual obligations or milestone achievement.
• Drive structured customer alignment for CAB, implementation windows, approvals, and technical dependencies.

Leadership & Internal Governance

• Chair internal weekly reviews with technical managers.
• Drive accountability across technical teams.
• Escalate issues with clarity and impact analysis.