Program Manager

Caliberly; Dubai; On-site; AED 350,000 - 550,000; Full time

Job summary

Caliberly is seeking an experienced Program Manager to lead large-scale software development and IT service programmes in the UAE. You will oversee multiple projects, align with business objectives, coordinate cross-functional teams, manage resources, mitigate risks and ensure delivery within budget and schedule.

The role requires a strategic leader with a strong track record in IT programmes, excellent stakeholder management, and proficiency with SDLC, agile/lean methodologies, and governance

Qualifications

• Bachelor's degree in CS, software engineering, or related field (Masters or PMP/PgMP preferred).
• 8+ years experience managing complex IT or software programmes (UAE/GCC preferred).
• Proven track record delivering large-scale multi-workstream programmes on time and on budget.
• Strong commercial and financial acumen: budgets, cost control, benefits realization.
• Excellent stakeholder engagement and leadership; interface with senior executives and vendors.
• Familiarity with SDLC, agile/lean, change management and governance.

Responsibilities

• Define programme vision, scope, objectives, and roadmap.
• Lead planning, governance, milestones, budget, and resource allocation.
• Coordinate inter-dependent projects; manage dependencies and conflicts.
• Monitor performance; report KPIs, schedule, budget to senior management.
• Stakeholder management: communicate and manage expectations.
• Risk and change management; mitigation and contingency planning.
• Ensure quality and delivery standards; governance processes and audits.
• Lead and mentor project managers; build high-performance team.
• Transition to operations and track benefits realization.

Skills

Strategic thinking

Leadership

Stakeholder engagement

Communication

Adaptability

Education

Bachelor's degree in CS / Software Engineering / Business Administration

Masters or PMP/PgMP certification preferred

Tools

MS Project

JIRA

Dashboards/Reporting

Job description

Job Title: Program Manager

About the Role

We are seeking a strategic and experienced Program Manager to lead and manage large-scale software development and IT service programmes. The successful candidate will oversee multiple related projects ensure alignment with business objectives coordinate cross-functional teams manage resource allocation mitigate risks and deliver quality outcomes within budget and schedule.

Key Responsibilities

• Define the programme vision scope objectives and roadmap aligned with organisational strategy and stakeholder expectations.
• Lead planning execution and governance of the programme: set milestones manage deliverables monitor budget timeline and resource allocation.
• Coordinate multiple inter-dependent projects/workstreams: manage dependencies ensure consistency resolve conflicts and maintain alignment across teams.
• Monitor and report programme performance: track KPIs schedule adherence budget variance risk/issues provide regular updates to senior management and stakeholders.
• Stakeholder management: engage executives business owners vendors/partners internal teams; ensure clear communication manage expectations and elevate as needed.
• Risk & change management: identify programme risks issues and impacts; implement mitigation and contingency plans; manage scope changes effectively.
• Ensure programme quality and delivery standards: define governance processes ensure compliance with internal standards audit readiness lessons learned.
• Lead and mentor project managers and team leads: build capability in the programme team encourage continuous improvement create a high-performance culture.
• Transition to operations: ensure seamless handover of programme deliverables into BAU support/operations and track benefit realisation.

Qualifications & Experience

• Bachelors degree in Computer Science Software Engineering Business Administration or a related field (Masters or relevant certification such as PMP PgMP preferred).
• Minimum 810 years experience managing complex programmes in IT services or software development ideally in UAE/GCC region.
• Proven track record of delivering large-scale multi-workstream programmes on time on budget and to quality in an IT services environment.
• Strong commercial and financial acumen: managing programme budgets cost control resource planning and benefits realisation.
• Excellent stakeholder engagement communication and leadership skills; experience interfacing with senior executives and managing vendors/partners.
• Familiarity with software development lifecycle (SDLC) agile/lean methodologies change management and programme governance frameworks.
• Proficiency with programme/project tools and reporting (e.g. MS Project JIRA dashboards) and the ability to interpret data and drive insights.

Key Competencies & Behaviours

• Strategic thinker: able to translate business strategy into delivery of operational programmes and link to measurable outcomes.
• Results-driven: committed to achieving targets delivering value and driving continuous improvement.
• Collaborative leader: works across functions builds high-performing teams and influences without authority.
• Adaptable and resilient: comfortable in change-driven environments with evolving priorities and complex dependencies.
• Excellent communicator: capable of presenting complex information clearly managing stakeholder expectations and aligning diverse teams.

What We Offer

• Competitive salary and benefits aligned with the UAE market and experience.
• Opportunity to lead high-impact IT programmes in a growth-oriented software services environment.
• Exposure to strategic planning cross-functional leadership and end-to-end programme delivery in a dynamic setting.
• Professional growth leadership development and the chance to shape programme management practices.