Program Manager

Innovation City; Ras Al Khaimah; On-site; AED 180,000 - 240,000; Full time

Job summary

Innovation City seeks a driven Program Manager to design, manage, and execute a portfolio of startup-focused programs. You’ll support founders from onboarding to growth, coordinating with internal and external stakeholders to ensure a high-quality founder experience.

You will drive workshops, mentorships, and events, track progress with KPIs, and report outcomes while collaborating with partnerships, marketing, and operations to continuously improve impact.

Qualifications

• Bachelor’s degree in Business, Entrepreneurship, or a related field.
• 3–6 years of experience in startup ecosystems, accelerators, incubators, or innovation hubs.
• Strong understanding of startups and early-stage business challenges.
• Proven experience managing programs, projects, or communities.

Responsibilities

• Design and execute end-to-end startup programs, including onboarding, incubation, and growth initiatives.
• Act as the primary point of contact for startups, ensuring a seamless and high-quality founder experience.
• Support startups in their setup and relocation process, coordinating with internal and external stakeholders.
• Facilitate connections between startups and ecosystem players including corporates, partners, and mentors.
• Organize and manage program activities such as workshops, mentorship sessions, and networking events.
• Track startup progress, gather feedback, and continuously improve program effectiveness.
• Collaborate cross-functionally with partnerships, marketing, and operations teams to drive success.
• Monitor KPIs and prepare regular reports on program outcomes.

Skills

Program management

Project management

Stakeholder management andcoordination

Data tracking and reporting

Event and workshop execution

Familiarity with startup tools

Ecosystems and trends

Education

Bachelor’s degree in Business, Entrepreneurship, or related field

Job description

We are seeking a highly driven and entrepreneurial Program Manager to design, manage, and execute a portfolio of startup-focused programs within Innovation City.

This role will play a critical part in supporting founders and early-stage companies throughout their journey—from initial setup and onboarding to growth, market access, and scaling. The ideal candidate is passionate about startups, thrives in fast-paced environments, and is excited about building impactful programs from the ground up.

Key Responsibilities

• Design and execute end-to-end startup programs, including onboarding, incubation, and growth initiatives
• Act as the primary point of contact for startups, ensuring a seamless and high-quality founder experience
• Support startups in their setup and relocation process, coordinating with internal and external stakeholders
• Facilitate connections between startups and key ecosystem players, including corporates, partners, and mentors
• Organize and manage program activities such as workshops, mentorship sessions, and networking events
• Track startup progress, gather feedback, and continuously improve program effectiveness
• Collaborate cross-functionally with partnerships, marketing, and operations teams to drive program success
• Monitor key performance indicators (KPIs) and prepare regular reports on program outcomes

Qualifications & Experience

• Bachelor’s degree in Business, Entrepreneurship, or a related field
• 3–6 years of experience in startup ecosystems, accelerators, incubators, venture capital platforms, or innovation hubs
• Strong understanding of startups, entrepreneurship, and early-stage business challenges
• Proven experience managing programs, projects, or communities

Technical & Functional Skills

• Program and project management
• Stakeholder management and coordination
• Data tracking and reporting
• Event and workshop execution
• Familiarity with startup tools, ecosystems, and trends

Core Competencies

• Strong communication and interpersonal skills
• Highly organized with excellent attention to detail
• Proactive and solution-oriented mindset
• Ability to manage multiple priorities in a fast-paced environment
• Passion for startups, innovation, and ecosystem building