Program Coordinator

NMC Group; Dubai; On-site; AED 60,000 - 98,000; Full time

Job summary

NMC Group seeks a Program Coordinator to support the Medical Internship Program at hospital level, reporting to the Program Director and coordinating with group-level governance structures.

You will manage daily admin for the internship, maintain rosters and records, and assist with onboarding, orientation, and offboarding of interns.

Qualifications

• Coordinate daily administrative activities related to the Medical Internship Program.
• Maintain intern rosters, rotation schedules, leave records, and attendance documentation.
• Support onboarding, orientation, and offboarding processes for interns.
• Act as a primary administrative point of contact for interns and faculty for non-clinical matters.

Responsibilities

• Provide administrative support to program-level committees including CCC, PEC/MEC, and other education-related meetings.
• Coordinate meeting logistics, agendas, minutes, and action tracking.
• Maintain committee records and ensure appropriate documentation and follow-up.
• Facilitate communication between program-level committees and group-level governance bodies as required.
• Serve as a coordination point for intern queries related to schedules, documentation, evaluations, and administrative processes.
• Support faculty and program leadership with educational activity coordination, teaching schedules, and documentation.

Skills

Administrative support

Record keeping

Governance coordination

Communication

Confidentiality

Education

Bachelor's degree (preferred)

Tools

MS Office

Job description

Performs a wide variety of complex responsible office functions and administrative support duties.

This may include supporting management and staff in business planning, budget tracking, administrative project coordination, and maintaining accurate records.

In addition, the Program Coordinator:

Provides comprehensive administrative, operational, and accreditation support to the Medical Internship Program at hospital level, working under the supervision of the Program Director and in coordination with group-level medical education governance structures.

The role ensures:

• Day-to-day operational coordination of the internship program
• Maintenance of accurate, complete, and survey-ready records
• Effective support to committees and governance activities
• Clear communication pathways between interns, faculty, leadership, and institutional oversight bodies
• Alignment with NIHS, DOH/DHA, and institutional requirements

Key Accountabilities

Program Administration and Operations

Coordinate daily administrative activities related to the Medical Internship Program

Maintain intern rosters, rotation schedules, leave records, and attendance documentation

Support onboarding, orientation, and offboarding processes for interns

Act as a primary administrative point of contact for interns and faculty for non-clinical matters

Maintain organised program files (electronic and/or physical) in accordance with institutional requirements

Accreditation, Compliance, and Documentation

Maintain accurate and up-to-date documentation required for NIHS accreditation and regulatory oversight

Support preparation for accreditation submissions, reviews, site visits, and audits

Track compliance-related documentation, timelines, and action items

Ensure records are maintained in a manner that is traceable, version-controlled, and survey-ready

Committee and Governance Support

Provide administrative support to program-level committees including CCC, PEC/MEC, and other education-related meetings

Coordinate meeting logistics, agendas, minutes, and action tracking

Maintain committee records and ensure appropriate documentation and follow-up

Facilitate communication between program-level committees and group-level governance bodies as required

Intern and Faculty Support

Serve as a coordination point for intern queries related to schedules, documentation, evaluations, and administrative processes

Support faculty and program leadership with educational activity coordination, teaching schedules, and documentation

Assist with collection, collation, and organisation of evaluation and feedback data as directed by program leadership

Confidentiality and Professional Conduct

Maintain strict confidentiality of intern, faculty, and program records

Handle sensitive information in accordance with institutional policies and professional standards

Demonstrate professionalism in all communications and interactions

Additional Duties

Support internal reviews, audits, quality improvement initiatives, and program development activities as assigned

Assist with site visits, orientation sessions, educational events, and faculty development activities

Undertake other duties consistent with the role and scope of responsibility as assigned by the Program Director or DIO

Occupational Safety and Health Management System (OSHMS)

Comply with all Occupational Safety and Health policies and procedures and

Promote a safe working and learning environment across internship programs

Report incidents, hazards, and near misses in accordance with institutional policy

Participate in mandatory OSHMS training and initiatives

Infection Prevention and Control (IPC)

Comply with Infection Prevention and Control policies and procedures and

Promote adherence to IPC standards across internship training environments

Participate in mandatory IPC training and audits as required

Responsibilities

Summary

Performs a wide variety of complex responsible office functions and administrative support duties.

This may include supporting management and staff in business planning, budget tracking, administrative project coordination, and maintaining accurate records.

In addition, the Program Coordinator:

Provides comprehensive administrative, operational, and accreditation support to the Medical Internship Program at hospital level, working under the supervision of the Program Director and in coordination with group-level medical education governance structures.

The role ensures:

• Day-to-day operational coordination of the internship program
• Maintenance of accurate, complete, and survey-ready records
• Effective support to committees and governance activities
• Clear communication pathways between interns, faculty, leadership, and institutional oversight bodies
• Alignment with NIHS, DOH/DHA, and institutional requirements

Key Accountabilities

Program Administration and Operations

Coordinate daily administrative activities related to the Medical Internship Program

Maintain intern rosters, rotation schedules, leave records, and attendance documentation

Support onboarding, orientation, and offboarding processes for interns

Act as a primary administrative point of contact for interns and faculty for non-clinical matters

Maintain organised program files (electronic and/or physical) in accordance with institutional requirements

Accreditation, Compliance, and Documentation

Maintain accurate and up-to-date documentation required for NIHS accreditation and regulatory oversight

Support preparation for accreditation submissions, reviews, site visits, and audits

Track compliance-related documentation, timelines, and action items

Ensure records are maintained in a manner that is traceable, version-controlled, and survey-ready

Committee and Governance Support

Provide administrative support to program‑level committees including CCC, PEC/MEC, and other education‑related meetings

Coordinate meeting logistics, agendas, minutes, and action tracking

Maintain committee records and ensure appropriate documentation and follow‑up

Facilitate communication between program‑level committees and group‑level governance bodies as required

Intern and Faculty Support

Serve as a coordination point for intern queries related to schedules, documentation, evaluations, and administrative processes

Support faculty and program leadership with educational activity coordination, teaching schedules, and documentation

Assist with collection, collation, and organisation of evaluation and feedback data as directed by program leadership

Confidentiality and Professional Conduct

Maintain strict confidentiality of intern, faculty, and program records

Handle sensitive information in accordance with institutional policies and professional standards

Demonstrate professionalism in all communications and interactions

Additional Duties

Support internal reviews, audits, quality improvement initiatives, and program development activities as assigned

Assist with site visits, orientation sessions, educational events, and faculty development activities

Undertake other duties consistent with the role and scope of responsibility as assigned by the Program Director or DIO

Occupational Safety and Health Management System (OSHMS)

Comply with all Occupational Safety and Health policies and procedures and

Promote a safe working and learning environment across internship programs

Report incidents, hazards, and near misses in accordance with institutional policy

Participate in mandatory OSHMS training and initiatives

Infection Prevention and Control (IPC)

Comply with Infection Prevention and Control policies and procedures and

Promote adherence to IPC standards across internship training environments

Participate in mandatory IPC training and audits as required

Qualifications

Qualification, Licensure, Education, Experiences & Special Skills

Qualification

Licensure

• No clinical licensure required.

Education

• Formal education sufficient to support:
  • Administrative and operational coordination
  • Accurate record‑keeping and documentation management
  • Committee and meeting administration
  • Handling of regulatory and accreditation‑related documentation

Experience

• Experience in administrative or coordination roles within:
  • Medical education, training programs, or healthcare institutions
• Demonstrated experience in:
  • Coordinating meetings, schedules, and program activities
  • Managing documentation, records, and correspondence
  • Supporting governance or committee‑based processes
  • Handling confidential trainee and faculty information
• Experience supporting accreditation, regulatory, or audit‑related documentation processes is desirable.

Special Skills

• Strong organisational and document‑management skills
• Ability to maintain accurate, complete, and audit‑ready records
• Effective written and verbal communication skills for coordination with interns, faculty, and committees
• Administrative follow‑up and action‑tracking capability
• Ability to work within defined governance structures and reporting lines
• Professional discretion in handling confidential and sensitive information
• Familiarity with standard office systems and electronic document repositories

Core

Level

Analytical Thinking

Communication

Teamwork

Costumer Focus

Accountability

Attention to Detail

Job Info

• Job Identification 12012
• Job Category Administration
• Posting Date 08/04/2026, 07:55 AM
• Apply Before 08/30/2026, 08:00 PM
• Job Schedule Full time