Product Specialist

BitDelta Pro; Dubai; In loco; AED 90.000 - 130.000; Tempo pieno

Descrizione del lavoro

BitDelta Pro in Dubai seeks a Product Specialist with hands-on knowledge of brokerage technology, trading products and client lifecycle operations to support development across CRM, MT5, PSPs and IB/affiliate programs.

You will translate requirements into product workflows, manage end-to-end onboarding, funding and trading journeys, and work with cross-functional teams to deliver robust, compliant experiences for forex, CFDs, futures and options.

Competenze

• Bachelor’s degree in Finance, Business, Economics, CS or related field.
• 2–4 years in brokerage/fintech product ops, PM, BA or trading-platform implementation.
• Strong knowledge of CRM systems and MT5 trading workflows; can discuss ops with tech and biz.
• Experience with PSP journeys, IB/affiliate structures, copy/social trading products.
• Understanding of forex, CFDs, derivatives, F&O and perpetual futures.

Mansioni

• Gather requirements, write PRDs, user stories and acceptance criteria; prioritize enhancements and coordinate releases across web/mobile/admin/trading systems.
• Support MT5-related product workflows: accounts, orders, positions, leverage, margin, commissions, swaps, symbol config.
• Translate derivatives requirements into product workflows with proper margin, funding, P&L, liquidation and risk controls.
• Improve CRM workflows: lead capture, pipeline stages, follow-ups, segmentation, lifecycle reporting.
• Coordinate PSP integrations for deposits/withdrawals, payments status, callbacks, reconciliation and region-specific journeys.
• Collaborate on IB/affiliate onboarding, referrals, commissions, payout rules, and copy/social trading features.

Conoscenze

Analytical skills

Stakeholder management

Communication

Agile / Jira experience

Operational scenario discussion

Formazione

Bachelor's degree in Finance, Business, Economics, CS or related

Strumenti

Jira

Confluence

Descrizione del lavoro

BitDelta Pro is a regulated multi-asset broker providing access to global financial markets through advanced trading technology and infrastructure. Founded in 2022, we are building a trusted financial‑services ecosystem supported by a team of experienced professionals, with a strong focus on innovation, market access and client experience.

About the Role

We are seeking a Product Specialist with hands‑on knowledge of brokerage technology, trading products and client lifecycle operations to support the development and enhancement of BitDelta.pro. The role combines product delivery, platform understanding and cross‑functional execution across CRM, MetaTrader 5 (MT5), payment service providers (PSPs), introducing broker (IB) and affiliate programs, copy/social trading and derivatives.

Key Responsibilities

Trading Platform & Product Delivery

• Gather business requirements, write PRDs, user stories and acceptance criteria, prioritize enhancements and coordinate releases across web, mobile, admin and trading systems.
• Support MT5‑related product workflows including trading accounts, order types, positions, leverage, margin, commissions, swaps, symbol configuration and client‑facing trading journeys.
• Translate requirements for forex, CFDs, futures and options (F&O), perpetual futures and other derivatives into clear product workflows, with attention to margin, funding, P&L, liquidation and risk controls.

CRM, Onboarding & Payments

• Improve CRM workflows covering lead capture, assignment, pipeline stages, sales follow‑ups, segmentation, customer lifecycle and reporting.
• Optimize registration, KYC, account approval, funding and activation journeys with Compliance, Operations and Support.
• Coordinate PSP integrations and improvements for deposits, withdrawals, payment status, callbacks/webhooks, reconciliation, failures, refunds and jurisdiction‑specific payment journeys.

Partnerships & Social Trading

• Support IB and affiliate functionality including partner onboarding, referral attribution, commission/rebate rules, hierarchy, reporting and payout workflows.
• Work on copy/social trading features including strategy‑provider and follower onboarding, trade replication, allocation, performance visibility and associated risk disclosures/controls.

Quality, Analysis & Collaboration

• Prepare UAT scenarios, validate end‑to‑end journeys, triage defects and coordinate sign‑off and production readiness with QA and Engineering.
• Analyze competitor brokerage platforms, product adoption, conversion funnels and customer feedback to identify improvements.
• Collaborate with Trading Operations, Risk, Compliance, Legal, Finance, Sales, Marketing and Technology on requirements, dependencies and releases.

Qualifications & Experience

• Bachelor’s degree in Finance, Business, Economics, Computer Science or a related field.
• 2–4 years of experience in brokerage/fintech product operations, product management, business analysis or trading‑platform implementation.
• Strong working knowledge of CRM systems and MT5 trading workflows; ability to discuss operational scenarios with technical and business stakeholders.
• Practical understanding of PSP/payment journeys, IB/affiliate structures and copy/social trading products.
• Sound understanding of forex, CFDs, derivatives, F&O and perpetual futures, including order execution, leverage, margin and trading risk.
• Experience documenting requirements, running UAT and working with Agile teams and tools such as Jira or Confluence.
• Strong analytical, communication and stakeholder‑management skills.

Preferred Qualifications

• Prior experience with an MT5 broker, multi‑asset brokerage, trading technology vendor or fintech payments provider.
• Exposure to MT5 Manager/Admin, CRM–MT5 integrations, PSP APIs/webhooks or broker back‑office systems.
• Experience with IB commission engines, affiliate portals, copy‑trading platforms and regulatory/jurisdiction‑specific onboarding.
• Familiarity with API integrations, reporting dashboards, SQL or operational data analysis.

Why Join BitDelta

Help shape BitDelta.pro’s brokerage and multi‑asset trading experience, working directly with cross‑functional teams on live trading, payments, partnerships and client onboarding products in a fast‑moving environment.