Product Manager - Payments Platform

Talabat; Dubai; On-site; AED 28,000 - 42,000; Full time

Job summary

talabat is hiring a Product Manager – Payments Platform in Dubai, UAE to lead payment infrastructure, checkout experiences, fraud controls, and regulatory compliance. You will shape scalable payment capabilities across talabat's consumer ecosystem, improving transaction success, user trust, and operational resilience.

You will collaborate with Engineering, Data Science, Legal, Risk, and Commercial teams to define roadmaps, manage integrations with gateways and banks, and deliver go-to-market

Qualifications

• Proven product management experience in payments, fintech, e-commerce, marketplaces, or large-scale digital platforms.
• Strong understanding of payment processing, gateways, transaction routing, card networks, and alternative payment methods.
• Familiarity with fraud prevention, KYC, KYB, AML, and payment compliance requirements.
• Knowledge of PCI‑DSS and secure checkout design.
• Experience managing customer-facing payment products at scale.

Responsibilities

• Define and communicate the product vision for payment infrastructure and customer payment experiences.
• Develop and maintain a roadmap covering payment processing, transaction routing, gateway integrations, payment networks, and alternative payment methods.
• Understand the needs of customers, vendors, internal teams, and local markets across the region.
• Analyse business value, customer pain points, technical constraints, operational risks, and market opportunities.
• Work closely with Engineering, Data Science, Product Analytics, Design, and Research throughout product discovery and delivery.
• Conduct customer development and use behavioural data to uncover unmet needs and reduce product risk.
• Rapidly ideate, prototype, test, and refine product solutions with the cross-functional team.
• Lead the development and rollout of new payment capabilities to customers.
• Prioritise opportunities and solutions according to company KPIs, customer impact, revenue potential, and technical feasibility.
• Improve checkout conversion, transaction approval rates, payment reliability, and customer confidence.
• Optimise payment flows while maintaining PCI‑DSS compliance and strong security controls.
• Collaborate with Legal, Risk, and Compliance teams on KYC, KYB, AML, fraud prevention, and regulatory requirements.
• Balance authorisation performance with fraud risk, compliance obligations, and operational resilience.
• Manage integrations with payment gateways, card networks, banks, wallets, and alternative payment providers.
• Develop scalable collection strategies that support multiple product lines and customer journeys.
• Define clear product requirements, acceptance criteria, performance indicators, and launch plans.
• Use experimentation to validate assumptions and measure the performance of launched products.
• Analyse experiment results and invest in continuous improvement based on evidence.
• Monitor transaction success, payment failures, conversion rates, fraud indicators, and customer support signals.
• Work with internal commercial and strategy teams to design go‑to‑market plans.
• Coordinate product dependencies with other consumer teams to maintain an aligned end‑to‑end experience.
• Own stakeholder communication across local, regional, and global teams.
• Present product decisions, trade‑offs, progress, and risks clearly to senior leaders.
• Remove blockers and support the team in delivering quality solutions quickly.
• Prioritise the highest‑impact work and manage team capacity effectively.
• Build strong relationships across functions to accelerate decisions and product outcomes.

Skills

Product management

Payment infrastructure

Payment processing

Intelligent transaction routing

Payment gateways

Card networks

Alternative payment methods

Checkout optimisation

Payment authorisation

Fraud prevention

KYC

KYB

AML

PCI‑DSS

Product strategy

Product roadmaps

Customer development

User research

Product analytics

Data analysis

Experimentation

A‑B testing

Prototyping

Go‑to‑market strategy

Stakeholder management

Cross‑functional leadership

Product prioritisation

E‑commerce payments

Marketplace products

Consumer experience

Job description

Product Manager – Payments Platform

Location: Dubai, United Arab Emirates

Industry: Internet

Function: Product Management

Job Type: Full-time

Salary: 28,000-42,000 (estimated, confirm with employer)

Job Overview

Product Manager – Payments Platform in Dubai, United Arab Emirates is a strategic hiring opportunity within the Internet industry for an experienced product professional with strong knowledge of payment infrastructure, checkout journeys, fraud controls, regulatory compliance, and customer-focused product development. The role will shape scalable payment capabilities across talabat's consumer ecosystem while improving transaction success, user trust, operational resilience, and business growth.

Key Responsibilities

• Define and communicate the product vision for payment infrastructure and customer payment experiences.
• Develop and maintain a roadmap covering payment processing, transaction routing, gateway integrations, payment networks, and alternative payment methods.
• Understand the needs of customers, vendors, internal teams, and local markets across the region.
• Analyse business value, customer pain points, technical constraints, operational risks, and market opportunities.
• Work closely with Engineering, Data Science, Product Analytics, Design, and Research throughout product discovery and delivery.
• Conduct customer development and use behavioural data to uncover unmet needs and reduce product risk.
• Rapidly ideate, prototype, test, and refine product solutions with the cross-functional team.
• Lead the development and rollout of new payment capabilities to customers.
• Prioritise opportunities and solutions according to company KPIs, customer impact, revenue potential, and technical feasibility.
• Improve checkout conversion, transaction approval rates, payment reliability, and customer confidence.
• Optimise payment flows while maintaining PCI‑DSS compliance and strong security controls.
• Collaborate with Legal, Risk, and Compliance teams on KYC, KYB, AML, fraud prevention, and regulatory requirements.
• Balance authorisation performance with fraud risk, compliance obligations, and operational resilience.
• Manage integrations with payment gateways, card networks, banks, wallets, and alternative payment providers.
• Develop scalable collection strategies that support multiple product lines and customer journeys.
• Define clear product requirements, acceptance criteria, performance indicators, and launch plans.
• Use experimentation to validate assumptions and measure the performance of launched products.
• Analyse experiment results and invest in continuous improvement based on evidence.
• Monitor transaction success, payment failures, conversion rates, fraud indicators, and customer support signals.
• Work with internal commercial and strategy teams to design go‑to‑market plans.
• Coordinate product dependencies with other consumer teams to maintain an aligned end‑to‑end experience.
• Own stakeholder communication across local, regional, and global teams.
• Present product decisions, trade‑offs, progress, and risks clearly to senior leaders.
• Remove blockers and support the team in delivering quality solutions quickly.
• Prioritise the highest‑impact work and manage team capacity effectively.
• Build strong relationships across functions to accelerate decisions and product outcomes.

Ideal Profile

• Proven product management experience in payments, fintech, e‑commerce, marketplaces, or large‑scale digital platforms.
• Strong understanding of payment processing, gateways, transaction routing, card networks, and alternative payment methods.
• Familiarity with fraud prevention, KYC, KYB, AML, and payment compliance requirements.
• Knowledge of PCI‑DSS and secure checkout design.
• Experience managing customer‑facing payment products at scale.
• Strong record of working with Engineering, Design, Research, Analytics, and Data Science teams.
• Ability to identify product opportunities through customer research and data analysis.
• Experience designing and analysing experiments.
• Strong commercial judgement and understanding of product KPIs.
• Ability to translate complex technical and regulatory issues into clear product decisions.
• Confident stakeholder management across seniority levels and geographic regions.
• Strong prioritisation, communication, and collaboration skills.
• Comfortable operating in a fast‑paced environment with changing requirements.
• Strong ownership mindset with consistent follow‑through.
• Ability to recover quickly from setbacks and apply new learning.
• Strategic perspective with the ability to understand the wider customer and business lifecycle.
• Self‑organised and capable of managing several important priorities simultaneously.

Skills Set

• Product management
• Payment infrastructure
• Payment processing
• Intelligent transaction routing
• Payment gateways
• Card networks
• Alternative payment methods
• Checkout optimisation
• Payment authorisation
• Fraud prevention
• KYC
• KYB
• AML
• PCI‑DSS
• Product strategy
• Product roadmaps
• Customer development
• User research
• Product analytics
• Data analysis
• Experimentation
• A‑B testing
• Prototyping
• Go‑to‑market strategy
• Stakeholder management
• Cross‑functional leadership
• Product prioritisation
• E‑commerce payments
• Marketplace products
• Consumer experience

Why Join Us

This opportunity provides ownership of payment products that directly influence how customers complete transactions across a major food and grocery delivery platform. The successful candidate will shape scalable infrastructure, improve checkout performance, strengthen transaction trust, and support the growth of multiple product lines across the region. The role also offers exposure to international product teams, complex payment ecosystems, high‑volume consumer journeys, advanced experimentation, and strategic collaboration with engineering, data, commercial, legal, risk, and compliance leaders.

About the Company

talabat is a leading online food, grocery, and local delivery platform serving customers across the Middle East and North Africa. As part of the Delivery Hero network, talabat combines regional market knowledge with global product, engineering, data, and logistics capabilities to build convenient and reliable digital delivery experiences.