Product Manager - MENA Cross-Border Delivery & Expansion

Amazon Inc.; Dubai; On-site; AED 320,000 - 520,000; Full time

Job summary

Amazon Middle East and North Africa FZ-LLC is seeking an experienced Product Manager to lead cross-border delivery experience and expansion initiatives. You will own how exported orders are promised, shipped, and delivered, coordinating with carriers and operations to minimize costs and delays.

You will build and improve solutions for XB transactions and logistics, while collaborating with regional teams to meet local requirements and scale new markets.

Qualifications

• 4+ years of product management experience.
• Experience leading cross-functional teams in delivery of major new products or services.
• Experience balancing conflicting priorities and dealing with ambiguity.

Responsibilities

• Drive the product roadmap for cross-border commerce solutions, including payments, logistics, delivery experience and others.
• DEX: Own delivery promise accuracy and speed for cross-border orders with Transportation, carrier partners and Operations.
• Customs and landed cost: review, update and implement import duties structures across our MENA markets.
• Delivery transparency: define requirements for delivery dates, duties and tracking from product page through delivery.
• Analyze MENA markets and identify opportunities to expand products including new delivery lanes and carrier options.
• Collaborate with stakeholders across regions to ensure products meet local requirements.
• Define product requirements and work with engineering teams to deliver solutions.
• Monitor key metrics such as XB conversion, transaction success, customer satisfaction, promise accuracy, and cost to serve per unit.

Skills

Product management

Cross-functional collaboration

Ambiguity management

SQL

VBA

Job description

Amazon Middle East and North Africa FZ-LLC is seeking an experienced Product Manager to lead cross-border delivery experience and expansion initiatives. You will own how exported orders are promised, shipped, and delivered, coordinating with carriers and operations to minimize costs and delays.

You will build and improve solutions for XB transactions and logistics, while collaborating with regional teams to meet local requirements and scale new markets.