Product Intern, SoftPOS: Shape Tap-to-Pay UX

Qlub; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

qlub, a fast-scaling fintech backed by Mastercard, Mubadala, e and Shorooq, seeks a Product Intern to drive the SoftPOS revamp. You will engage with merchants, restaurant staff, and diners to gather insights that shape the next version of the product.

This discovery-heavy role requires curiosity, bold questions, and the ability to translate findings into live product improvements. Join a team expanding globally and impacting hospitality tech.

Qualifications

• Currently studying towards, or recently graduated with, a degree in business, product, design, engineering, or a related field
• A structured approach to research: you can scope it, run it, and explain what the findings mean
• Fluency in English is a must

Responsibilities

• User research — understand how SoftPOS is used today, and surface the pain points and needs of merchants, restaurant staff, and end customers
• Market research — track where SoftPOS and payment terminals are heading, and what is driving the shift
• Competitive benchmarking — benchmark qlub SoftPOS against relevant competitors across features, UX, payment experience, and value-added services
• Gap analysis — identify gaps in the current qlub SoftPOS product and the opportunities for the new version
• Product revamp support — translate research findings into insights and recommendations that shape the new SoftPOS product and UX direction

Job description

qlub, a fast-scaling fintech backed by Mastercard, Mubadala, e and Shorooq, seeks a Product Intern to drive the SoftPOS revamp. You will engage with merchants, restaurant staff, and diners to gather insights that shape the next version of the product.

This discovery-heavy role requires curiosity, bold questions, and the ability to translate findings into live product improvements. Join a team expanding globally and impacting hospitality tech.