Business Development Manager, SoftPOS

Qlub; Dubai; On-site; AED 240,000 - 480,000; Full time

Benefits offered by this job

Real ownership over products

Fast-moving environment

Close collaboration with operators

Visible impact on growth

Job summary

qlub is seeking a Business Development Manager to drive growth of SoftPOS across the UAE. You will identify, engage, and close partnerships with restaurant groups and independent operators, building a strong pipeline and converting opportunities into long-term collaborations.

In a fast-paced fintech environment, you’ll work with founders and senior decision-makers to move customers from traditional card machines to faster, hardware-free payments.

Qualifications

• Experience in sales, business development, account management, or partnerships.
• Strong understanding of UAE restaurant, F&B, hospitality, payments, POS or fintech markets.
• Ability to explain card acceptance, terminals, and merchant fees; hardware-free value.
• Strong network of restaurant owners, operators, or hospitality decision-makers.
• Confident managing full sales cycle and working toward ambitious targets.
• Commercial mindset with ability to understand client needs and position solutions clearly.
• Fluent English; Arabic is an advantage.
• Relevant business degree preferred, but strong commercial experience is more important.

Responsibilities

• Build a strong UAE restaurant and F&B prospects pipeline for qlub SoftPOS.
• Source leads through network, market research, referrals, field visits, and outbound activity.
• Identify decision-makers and manage the full sales cycle from first contact to signed agreement.
• Lead meetings, SoftPOS demos, product discussions, proposals, negotiations, and follow-ups.
• Use market knowledge and sales data to prioritise opportunities and improve conversion.
• Understand each merchant’s current payment setup and position SoftPOS against traditional card machines.
• Work with Operations & Onboarding to ensure partners are set up and taking first payments smoothly.
• Stay close to accounts, supporting early adoption and growth opportunities.
• Identify SoftPOS opportunities within existing qlub accounts and collaborate with the commercial team.
• Share market feedback and competitor insights with the wider team.
• Keep CRM and pipeline updates accurate and up to date.

Skills

Sales experience

Business development

Account management

Partnerships

CRM literacy

English fluency

Decision making

Ownership mindset

Education

Business degree

Tools

CRM software

Job description

Why qlub

The end of a great meal shouldn't be the slow part. Waiting for the check, finding someone to take payment, splitting a bill by hand. qlub removes that friction. Guests scan a QR code and pay in seconds. No app, no download, no waiting.

From Pay-at-Table and Digital Menus to Order-and-Pay, Payment Links, and SoftPOS terminals, we handle the full payment experience so restaurants can focus on what they do best: great hospitality. Less friction means faster table turnover, smoother operations, and higher profit.

We're a fast-scaling fintech backed by Mastercard, Mubadala, e& and Shorooq. $72M raised, live across multiple markets worldwide, and headcount doubled in the past year. We're building the teams that take us to the next stage.

The role

We are looking for Business Development Managers to drive the growth of qlub SoftPOS across the UAE. SoftPOS turns a phone into a payment terminal, with no extra hardware to buy or maintain, and it is one of the fastest-moving parts of our product line. As one of the key faces of the business, you will be responsible for identifying, engaging, and closing leading restaurant groups and independent operators, building a strong pipeline and converting opportunities into long-term partnerships.

This is a high-impact, high-ownership role for someone who thrives in a fast-paced commercial environment. You will work directly with founders, operators, and senior decision-makers, helping some of the region’s most recognized hospitality brands move away from traditional card machines to a faster, simpler way of taking payments. If you enjoy building relationships, winning new business, and seeing the direct results of your work, this is an opportunity to make a meaningful impact at one of the fastest-growing companies in restaurant technology.

What you’ll own

• Build a strong pipeline of restaurant, hospitality, and F&B prospects for qlub SoftPOS across the UAE.
• Source new leads through your network, market research, referrals, field visits, and outbound activity.
• Identify decision-makers and manage the full sales cycle from first contact to signed agreement.
• Lead meetings, SoftPOS demos, product discussions, proposals, negotiations, and follow-ups with potential partners.
• Use market knowledge and sales data to prioritise opportunities and improve conversion.
• Understand each merchant’s current payment setup, terminal provider, and cost base, and position SoftPOS clearly against traditional card machines.
• Work closely with Operations & Onboarding to ensure new partners are set up, activated, and taking their first SoftPOS payments smoothly.
• Stay close to the accounts you close, supporting early adoption across outlets and identifying growth opportunities.
• Identify SoftPOS opportunities within existing qlub accounts and work with the wider commercial team to expand them.
• Share useful market feedback, competitor and terminal provider insights, and client needs with the wider team.
• Keep CRM and pipeline updates accurate, structured, and up to date

Who you are

• You've done this before in a fast-moving, high-growth environment
• You move fast and make strong decisions with incomplete information
• You take real ownership and think like an operator, not a coordinator
• You're energized by hard problems in payments, hospitality, and customer experience

What you’ll need

• Experience in sales, business development, account management, or partnerships.
• Strong understanding of the UAE restaurant, F&B, hospitality, payments, POS, or fintech market.
• Comfortable explaining how card acceptance, terminals, and merchant fees work, and able to make the case for a hardware-free alternative.
• A strong network of restaurant owners, operators, or hospitality decision-makers is highly valuable.
• Confidence managing the full sales cycle and working towards ambitious targets.
• Commercial mindset with the ability to understand client needs and position solutions clearly.
• Comfortable using CRM tools, sales data, and pipeline reporting to manage performance.
• Fluent English is required; Arabic is an advantage.
• A relevant business degree is preferred, but strong commercial experience is more important.

What we offer

• Real ownership over products that impact millions of diners and thousands of restaurants globally.
• The opportunity to solve challenging problems in payments, hospitality, and customer experience.
• A fast-moving environment where great ideas quickly become reality.
• Close collaboration with experienced operators, builders, and industry experts.
• A chance to leave a visible mark on one of the fastest-growing restaurant technology companies globally.

Ready to build? Join us and help shape how the world pays at the table.