Principal Solution Engineer - Marketing Cloud - Middle East

Salesforce, Inc.; Dubai; Hybrid; AED 300,000 - 600,000; Full time

Job summary

Salesforce, Inc. is seeking a Marketing Cloud Solution Engineer for the Middle East.

You’ll partner with sales teams to qualify opportunities, design tailored demonstrations, and translate customer needs into robust Marketing Cloud architectures (Email Studio, Journey Builder, Personalization, Data Cloud). The role requires strong technical and communication skills, fluency in English, and a preference for Arabic.

Qualifications

• Experience in Solution Engineering, Digital Marketing, or customer success with Salesforce tech.
• Strong data-driven solutions knowledge including Data 360 and customer data platforms.
• Ability to blend deal making, deal closing, and value delivery with a data+AI focus.
• Excellent communication and presentation skills for audiences from technical teams to C-level executives.
• Proven ability to articulate a strategic vision for using marketing and data technologies to drive business outcomes.
• Fluency in English; Arabic is highly preferred.

Responsibilities

• Partner with Account Executives to qualify opportunities and build winning sales strategies for Marketing Cloud.
• Design and deliver tailored product demonstrations, proofs of concept (POCs), and technical presentations.
• Translate customer requirements into Marketing Cloud architectures (Email Studio, Journey Builder, Personalization, Data Cloud).
• Respond to RFPs/RFIs with compelling, technically sound proposals and stay current on marketing tech trends.
• Build trusted relationships with customer marketing, IT, and digital transformation stakeholders.
• Collaborate with Product Management to relay regional customer feedback.
• Support regional marketing events, webinars, and executive briefings.

Skills

Marketing Cloud

Solution engineering

Presentation skills

Arabic language

English language

Tools

Email Studio

Journey Builder

Data Cloud

Job description

Job Category Sales

Job Category Sales Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

About the Role

As a Marketing Solution Engineer, you'll be the technical and strategic partner to our sales teams across the Middle East, helping customers understand how Salesforce Marketing Cloud can transform their customer engagement and marketing automation. You'll combine deep product expertise with regional business acumen to design and deliver compelling solutions for enterprise and commercial customers.

Job Details

• Title: Solution Engineer – Marketing Cloud (Middle East)
• Grade: Grade 8 (Principal)
• Location: Dubai, UAE (or Riyadh, KSA) — Hybrid

Key Responsibilities

• Partner with Account Executives to qualify opportunities and build winning sales strategies for Marketing Cloud
• Design and deliver tailored product demonstrations, proofs of concept (POCs), and technical presentations
• Translate customer business requirements into Marketing Cloud solution architectures (Email Studio, Journey Builder, Personalization, Data Cloud integration, etc.)
• Respond to RFPs/RFIs with compelling, technically sound proposalsStay current on marketing technology trends, competitive landscape, and regional digital marketing maturity
• Build trusted relationships with customer marketing, IT, and digital transformation stakeholders
• Collaborate with Product Management to relay regional customer feedback
• Support regional marketing events, webinars, and executive briefings

You're Our Person

• You have proven experience in a role such as Solution Engineering, Digital Marketing, or Customer Success with Salesforce technology or technical consulting, with a strong focus on marketing technology and customer engagement solutions.
• You have a strong technical understanding of data-driven solutions, including Data 360 and customer data platforms.
• You are "high-impact" minded blending Deal Making, Deal Closing, and Driving Ongoing Value — following clients through creating, activating, using, and expanding solutions, with a strategic data + AI lens
• You have excellent communication and presentation skills, with the ability to persuasively present complex technical and data-centric concepts to audiences ranging from technical teams to C-level executives.
• You have a proven ability to develop and articulate a strategic vision for using marketing and data technologies to drive business outcomes.
• You are fluent in English and Arabic is highly preferred.

Even Better If

• You have knowledge of programming languages and at least two years of hands‑on experience with Agentic marketing solutions.
• You have experience in deployment, meaning whatever you are solutioning for a client has a production‑grade prototype in mind.
• You are AI versed and lean into coding agents, vibe coding that are shaping any asset, deliverable while focusing on scale but always having the actual understanding of the configuration and architecture of the components in mind
• You stay current on Customer Data Platform trends and data-driven marketing, and enjoy acting as a thought leader in the marketing technology space.
• You have a track record of working effectively with cross‑functional teams, including sales, product management, and customer success.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.