Presales Technical Consultant

Harris Computer; Dubai; On-site; AED 150,000 - 210,000; Full time

Job summary

i2 Group is seeking an experienced Presales Technical Consultant to join our EMEA team on a full-time basis. You will align customer requirements with i2 products and services, develop demonstrations, and provide technical confidence to progress complex opportunities.

You will lead technical discovery, support tender responses, and collaborate with Sales, Product, and Delivery to ensure compelling, deliverable solutions. Travel across the region is expected.

Qualifications

• Experience in technical sales, pre-sales, or sales engineering with customer-facing tech roles.
• Strong ability to translate customer requirements into product and service solutions.
• Experience delivering software demonstrations to diverse audiences (business, operations, tech).
• Ability to contribute technical content to tenders, proposals, and bid responses.
• Excellent communication, presentation, and stakeholder engagement skills.

Responsibilities

• Engage regional sales teams to understand customer requirements across EMEA.
• Lead technical discovery to map needs to i2 products, services, and delivery options.
• Develop tailored demonstrations reflecting customer use cases and priorities.
• Provide technical input into tenders, proposals, and statements of work.
• Collaborate with Sales, Product, and Delivery to ensure accurate, compelling responses.
• Travel across EMEA (up to 50%) to support campaigns, meetings, and events.

Skills

Pre-sales

Technical sales

Solution consulting

Demonstrations

Stakeholder management

Presentations

Travel willingness

Job description

i2 Group, a Harris Computer company, are seeking an experienced Presales Technical Consultant on a full-time, permanent basis. i2 Group is looking to strengthen its presence across EMEA by expanding its footprint within enterprise and public sector organisations, and building momentum across key markets and accounts. The EMEA Technical Sales role will play a key part in this growth by working alongside regional sales colleagues to understand customer requirements, align i2 products and services to those needs, and provide the technical confidence required to progress complex opportunities. This role combines customer-facing technical engagement, solution positioning, demonstration development, tender input, and product feedback. It is suited to someone who can translate operational problems into compelling technology use cases, support sales progression, and represent i2 credibly in front of senior, operational, and technical stakeholders.

Customer Requirements & Solution Alignment

• Work with regional sales colleagues to engage customers and partners across EMEA, spanning both public sector and commercial organisations
• Lead technical discovery conversations to understand customer requirements, operational challenges, success criteria, and procurement drivers
• Map client needs to i2 products, services, integrations, and delivery options
• Translate customer problems into clear technical approaches, solution narratives, and value-based use cases
• Support early opportunity shaping by helping customers understand what is technically possible and how i2 can support their mission or business outcomes

Demonstrations, Presentations & Opportunity Support

• Develop, configure, and deliver tailored demonstrations of i2 technology to support opportunity progression
• Create demonstration scenarios that reflect customer use cases, sector-specific workflows, and operational priorities
• Present i2 technologies clearly and confidently to business, operational, and technical audiences
• Use demonstrations to build customer confidence, clarify requirements, address objections, and seek commitment to next steps
• Support workshops, discovery sessions, webinars, and digital engagements that help progress opportunities through the sales cycle

Tender, Proposal & Bid Support

• Provide technical input into tenders, proposals, statements of work, and customer response documents
• Develop clear product descriptions, capability summaries, architecture explanations, and technical responses aligned to customer requirements
• Work with Sales, Product, Delivery, and other internal teams to ensure responses are accurate, compelling, and deliverable
• Support the creation of proposal content that explains how i2 products and services deliver operational impact and measurable value
• Contribute to compliance responses, requirement matrices, demonstration scripts, and supporting technical collateral

Internal Collaboration & Product Feedback

• Work closely with Product and Development teams to identify recurring customer demands, capability gaps, and enhancement opportunities
• Capture field feedback and translate it into clear roadmap request items, use cases, and prioritisation evidenceMaintain awareness of current and planned product capabilities to ensure customer messaging is accurate and realistic
• Collaborate with Delivery teams to support smooth transition from pre‑sales engagement into implementation planning
• Share market and customer insight with Sales, Product, and Leadership teams to support positioning and go‑to‑market activity

Conferences, Exhibitions & Market Engagement

• Attend conferences, exhibitions, customer events, and partner engagements across EMEA as required
• Demonstrate and present i2 technologies in face‑to‑face and digital settings
• Engage prospects and customers in discussions about their use cases, operational problems, and technology needs
• Support event preparation, demonstration environments, messaging, follow‑up activity, and technical qualification of leads
• Be willing to travel regularly across the region to support sales campaigns, customer meetings, and strategic events

Required Qualifications

• Experience in technical sales, pre‑sales, solution consulting, sales engineering, product consulting, or a related customer‑facing technology role
• Strong ability to understand customer requirements and translate them into relevant product and service solutions
• Experience developing and delivering software demonstrations to business, operational, and technical audiences
• Ability to contribute technical content to tenders, proposals, bid responses, and customer‑facing documentation
• Strong communication, presentation, and stakeholder engagement skills
• Ability to work effectively with Sales, Product, Development, Delivery, and partner teams
• Willingness to travel across EMEA and represent i2 at customer meetings, conferences, and exhibitions, with up to 50% of time allocated to travel expected.

Preferred Background

• Experience within enterprise software, analytics, data platforms, investigation, intelligence, or mission‑critical environments
• Exposure to public sector, defence, law enforcement, national security, financial crime, or regulated industries
• Experience working with partners, systems integrators, consultancies, or partner‑led sales models
• Understanding of customer workflows, operational use cases, data integration, analytics, and decision‑support technologies
• Background in enterprise technology, consulting, delivery, product management, or technical implementation environments

About I2 Group

Our intelligence analysis software tools help analysts and investigators transform data in real‑time, enabling customers to detect, disrupt, and defeat sophisticated threats. We serve global customers carrying out critical missions in public safety, defence, fraud, and financial crimes. Learn more at: https://i2group.com

As a Harris Computer company, we strive to create a respectful and united environment where all members of our globally diverse community are empowered and have equitable opportunities to succeed.

Supporting Your Application

Our recruitment process will comprise of interviews and, at times an assessment day and/or a presentation. As an equal opportunities’ employer, we want to make sure we do all we can to make this a positive experience for you. When applying, please make us aware on your application of any adjustments or additional support we can provide you with before or on the day of an interview.