Prepaid Card Product Manager

Career Maker Bahrain; Dubai; On-site; AED 420,000 - 660,000; Full time

Job summary

Career Maker Bahrain seeks an experienced Prepaid Card Product Manager to own the full lifecycle of a new prepaid card and digital wallet initiative in the UAE. You will drive CVP design, regulatory readiness, go-to-market execution, and ongoing portfolio optimization, collaborating with tech, risk, ops, marketing, and external partners.

The role requires 6–8 years in card products or fintech, strong UAE/GCC market knowledge, and English fluency.

Qualifications

• 6–8 years of experience in card product management, prepaid payments, digital payments, or fintech.
• Minimum 3 years of experience in card issuing or prepaid product lifecycle management.
• Strong UAE/GCC market experience in prepaid cards, digital payments, or retail banking.
• Proven experience managing end-to-end prepaid card launches from CVP design through go-live.
• Strong understanding of bank card issuing processes and compliance requirements.
• Professional proficiency in English.

Responsibilities

• Own the complete prepaid card product lifecycle from concept development to commercialization.
• Lead end-to-end launch activities including regulatory submissions, BIN setup, scheme onboarding, and go-live readiness.
• Coordinate with internal teams and external partners to ensure timely delivery of all product dependencies.
• Define and enhance prepaid card CVP including features, pricing, rewards, and digital wallet integrations.
• Develop product strategies aligned with customer needs and business objectives.
• Identify opportunities for customer segmentation and segment-specific propositions.
• Benchmark competitors and analyze market trends to continuously improve product offerings.
• Manage performance via KPIs: issuance, activation, load, spend, revenue, retention, and fraud metrics.
• Own P&L including interchange revenue, fees, funding costs, and scheme-related expenses.
• Use analytics and insights to propose profitability improvements.

Skills

Card product management

Digital payments

Fintech

End-to-end lifecycle

Regulatory readiness

CVP design

Launch execution

Stakeholder management

English proficiency

UAE/GCC market experience

Tools

TSYS Prime

PowerCARD

Way4

Marqeta

Falcon

PRM

SQL

Power BI

Tableau

Jira

Confluence

BIN management portals

Job description

About the Role

We are looking for an experienced Prepaid Card Product Manager to lead the end-to-end product lifecycle of a new prepaid card and digital wallet proposition. The role will be responsible for product strategy, regulatory readiness, customer value proposition (CVP) design, launch execution, portfolio management, and continuous optimization.

The ideal candidate should have strong experience in prepaid card product management, digital payments, card issuing processes, and UAE/GCC banking or fintech environments. This role requires close collaboration with technology, operations, risk, finance, marketing teams, card schemes, and external partners to successfully deliver and scale the prepaid card proposition.

Key Responsibilities

Product Launch & Implementation

• Own the complete prepaid card product lifecycle from concept development to commercialization.
• Drive launch activities including regulatory submissions, BIN setup, scheme onboarding, card configuration, KYC/AML workflow design, limit management, testing, UAT, pilot launch, and go-live readiness.
• Coordinate with internal teams and external partners to ensure timely delivery of all product dependencies.

Customer Value Proposition (CVP) & Product Strategy

• Define and enhance prepaid card customer value proposition including features, pricing, rewards, and digital wallet integrations.
• Develop product strategies aligned with customer needs and business objectives.
• Identify opportunities for customer segmentation and segment-specific propositions such as youth/student, institutional, or education-linked prepaid solutions.
• Benchmark competitors and analyze market trends to continuously improve product offerings.

Portfolio Management & P&L Ownership

• Manage performance through metrics: Card issuance and activation rates; Average load and spend per active account; Revenue growth; Customer retention and churn; Fraud performance.
• Own P&L management including interchange revenue, fees, funding costs, and scheme-related expenses.
• Use analytics and insights to recommend initiatives for improving profitability and customer engagement.

Digital Payments & Wallet Integration

• Manage integration of prepaid cards with digital wallets such as Apple Pay, Google Pay, and Samsung Pay.
• Ensure seamless integration with existing payment ecosystems and digital platforms.
• Work closely with technology teams on product requirements, enhancements, and issue resolution.

Stakeholder Management & Governance

• Act as the primary product owner and business representative across technology, operations, risk, compliance, finance, marketing, and external partners.
• Coordinate with bank scheme partners on pricing, certifications, mandates, and compliance requirements.
• Prepare management dashboards, performance reports, and executive updates.
• Support governance forums by tracking milestones, risks, and issue resolution.

Mandatory Requirements

• 6–8 years of experience in card product management, prepaid payments, digital payments, or fintech.
• Minimum 3 years of experience in card issuing or prepaid product lifecycle management.
• Strong UAE/GCC market experience in prepaid cards, digital payments, or retail banking.
• Proven experience managing end-to-end prepaid card launches from CVP design through go-live.
• Strong understanding of bank card issuing processes and compliance requirements.
• Professional proficiency in English.

Domain Expertise

• Strong knowledge of prepaid card product lifecycle including: Product ideation, Regulatory approvals, CVP development, BIN setup, Scheme onboarding, Launch execution, Portfolio optimization.
• Understanding of card operations including: Settlement processes, Interchange and scheme pricing, Card profiling, Limit management, Fraud and chargeback processes.
• Experience with digital wallet integration and tokenization.
• Knowledge of customer segmentation, loyalty programs, and rewards mechanisms.

Tools & Technologies

• Card management platforms such as TSYS Prime, PowerCARD, Way4, Marqeta, or similar issuer-processing platforms.
• Fraud management tools such as Falcon, PRM, or equivalent.
• Data analytics tools including SQL, Power BI, Tableau, or similar.
• Product management tools such as Jira, Confluence, or equivalent.
• Bank Online portals for BIN management and scheme compliance.

Preferred Certifications (Good to Have)

• Mastercard Academy or Visa University certifications in card product management/digital payments.
• Certified Payments Professional (CPP).
• Agile/Scrum certification (CSPO, SAFe Product Owner).
• PMP or PRINCE2 certification.

Key Success Metrics (KPIs)

• Number of prepaid cards issued.
• Activation rate within the first 30 days.
• Average load and spend per active account.
• Portfolio revenue growth.
• Time-to-market for product launch.
• Customer satisfaction/NPS.