Premium Residences Bell Host & Concierge

InterContinental 62s Group plc; Dubai Emirate; On-site; AED 89,000 - 112,000; Full time

Job summary

Six Senses The Palm Dubai is seeking a Residences Bell Host to ensure smooth operations at the resort’s guest services area. You will manage luggage, assist guests with transfers, and help guests board and alight vehicles with courtesy and efficiency.

Fluency in English is required, and hospitality experience is preferred. This role offers a dynamic environment in a luxury hotel setting, with a focus on exceptional guest experiences and strict adherence to service standards.

Qualifications

• Fluent English and hospitality-related competencies are required.
• Prior customer service experience in luxury hotel settings is beneficial.
• Additional languages are preferred but not mandatory.

Responsibilities

• Deliver and pick-up guest luggage and request items promptly and efficiently.
• Transfer guests properly when requested.
• Load and unload vehicles on guest arrivals/departures and assist guests entering/exiting.
• Maintain cleanliness of lobby and guest areas; report defects.
• Coordinate between Concierge Desk and transportation provider to ensure fast, efficient service.
• Uphold Six Senses guidelines and standards of service and operation.
• Adhere to LQA standards and guest feedback.

Skills

Fluent English

Hospitality experience

Customer service

Other languages

Education

High school diploma or equivalent

Hospitality diploma/degree (preferred)

Job description

Six Senses The Palm Dubai is seeking a Residences Bell Host to ensure smooth operations at the resort’s guest services area. You will manage luggage, assist guests with transfers, and help guests board and alight vehicles with courtesy and efficiency.

Fluency in English is required, and hospitality experience is preferred. This role offers a dynamic environment in a luxury hotel setting, with a focus on exceptional guest experiences and strict adherence to service standards.