Premium Hotel Dining Server

Rixos Hotels; Dubai Emirate; On-site; AED 45,000 - 78,000; Full time

Benefits offered by this job

Duty meals provided

Medical insurance

Vacation tickets

Job summary

Rixos Premium Dubai JBR in Dubai invites an attentive Waiter/Waitress to deliver exceptional Turkish hospitality and guest experiences in our luxury restaurant. You will maintain high grooming and service standards, master the menu and daily specials, upsell effectively, and work with a seasoned team to meet LQA targets while ensuring guest satisfaction across shifts.

Fluency in English is required; knowledge of additional languages is a plus.

Qualifications

• Minimum 1–2 years of experience as a Waiter/Waitress in a luxury hotel or fine dining restaurant.
• Excellent communication and interpersonal skills.
• Strong knowledge of food and beverage service procedures.
• Experience using POS systems.
• Professional grooming and presentation.
• Ability to work efficiently in a fast-paced environment.
• Positive attitude with a strong commitment to guest satisfaction.
• Fluency in English; additional languages are an advantage (Russian, Arabic, Turkish).
• Flexible to work shifts, weekends, and public holidays.

Responsibilities

• Ensure correct grooming standards are followed at all times.
• Exceed guest satisfaction by knowing preferences and update profiles.
• Maintain detailed knowledge of the restaurant menu & daily specials at all times.
• To be familiar with the beverage service including glasses used and appropriates garnishes.
• Following up restaurants financial, LQA, TrustYou targets on a daily basis.
• Anticipate and service of guests' requirements at all times.
• Use opening and closing checklist to ensure smooth opening and closing of the venue.
• Ensure service stations are constantly cleared and re-stocked during service.
• Serve and clear food and beverage items in an unobtrusive and professional manner.
• Present menus in a proactive manner.
• Keep manager on duty updated of any guest feedback so they can update the Glitch Report.
• Maintains the HACCP & FIFO standards as required by the regional governing body.
• Attend all necessary briefings and training sessions as instructed by the Manager.
• Identify potential problems and anticipate guest needs, ask for assistance before service breakdown occurs.
• Perform any duties and special projects as requested by management whether in your own department or any other department in the hotel.
• All issues and negative guest feedbacks needs to be properly reported on glitch system.
• Follow care program at all times, and report issues through the system to maintenance.

Skills

Communication

POS systems

F&B service

Grooming

Job description

Rixos Premium Dubai JBR in Dubai invites an attentive Waiter/Waitress to deliver exceptional Turkish hospitality and guest experiences in our luxury restaurant. You will maintain high grooming and service standards, master the menu and daily specials, upsell effectively, and work with a seasoned team to meet LQA targets while ensuring guest satisfaction across shifts.

Fluency in English is required; knowledge of additional languages is a plus.