Performance Operations Lead: Fitness & Recovery

SIRO Hotels; Dubai; On-site; AED 280,000 - 420,000; Full time

Job summary

SIRO One Za’abeel in Dubai is hiring a Performance Operations Manager to drive Fitness and Recovery across the hotel’s premium offerings. You will manage day-to-day operations, budgets, scheduling and guest experiences while elevating service excellence.

Fluent English, 3+ years of luxury hospitality management, and strong leadership are required to deliver world-class wellbeing journeys to our global guests.

Qualifications

• Minimum 3 years of progressive management experience within luxury fitness/w spa environments.
• Relevant internationally recognised diploma or degree in related discipline.
• Strong sales, guest relations and customer service in luxury hospitality.

Responsibilities

• Lead Fitness & Recovery operations to achieve high service standards and financial targets.
• Oversee Lab facilities, scheduling, budgets and inventory control.
• Prepare monthly financial and statistical reports with actionable insights.
• Develop annual budgets, business plans and commercial strategies for Fitness & Recovery.
• Coach and develop a high-performing team; ensure safety and SOP compliance.
• Engage with VIP guests and key members to deliver exceptional experiences.

Skills

Leadership

Budgeting

Operations management

Team coaching

Sales & revenue

Education

Bachelor’s Degree or Postgrad in Sport & Exercise Science / Fitness / Wellness / Spa Management / Hospitality Management

Tools

Booking systems

CRM

Fitness management software

Job description

SIRO One Za’abeel in Dubai is hiring a Performance Operations Manager to drive Fitness and Recovery across the hotel’s premium offerings. You will manage day-to-day operations, budgets, scheduling and guest experiences while elevating service excellence.

Fluent English, 3+ years of luxury hospitality management, and strong leadership are required to deliver world-class wellbeing journeys to our global guests.