People & Operations Coordinator

New Beginning; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

New Beginning in Dubai is seeking a proactive People & Operations Coordinator to join our on-site team. You will help keep the company, its people, and client projects organized, documented, and on schedule.

The role blends people coordination, administration, project operations, client onboarding, and deadline monitoring, with a focus on structured processes in a fast-moving consultancy environment. You will work closely with leadership, consultants, suppliers, and clients to maintain high

Qualifications

• Bachelor's degree in Business Management, Marketing, HR, or related field.
• Experience in operations, project coordination, administration, HR, or consulting preferred.
• Excellent organizational and time-management skills.
• Strong written and verbal communication in English; Arabic valued.
• Proficiency in Microsoft Office and Google Workspace; Notion/Canva helpful.

Responsibilities

• Maintain employee records, attendance, leave, contracts, and HR documentation.
• Support recruitment, interview coordination, onboarding, and offboarding.
• Assist with implementing internal HR policies and documentation.
• Coordinate client onboarding, project folders, trackers, and onboarding checklists.
• Coordinate internal project briefings and ensure understanding of scope, deliverables, and timelines.
• Prepare weekly project and operations status reports for management.
• Escalate delays, bottlenecks, or client concerns requiring management attention.
• Maintain structured digital folders and company documentation across OneDrive and systems.
• Support daily office administration and procurement coordination.

Skills

Organizational skills

Time management

Communication skills

Follow-up and escalation

Multitasking

Client coordination

Education

Bachelor's degree in Business Management, Marketing, HR, or related field

Tools

Microsoft Office

Google Workspace

Notion

Canva

Project management software

Shared drive systems

Job description

New Beginning is a dynamic marketing and business consultancy with a footprint across Dubai, Beirut, and Baghdad.

We work closely with businesses as an extension of their internal marketing and business development teams, supporting clients across strategy, branding, marketing, campaigns, activations, content, and growth.

With experience spanning hospitality, aviation, logistics, fashion, retail, tourism, real estate, food and beverage, and human resources, New Beginning provides tailored consultancy solutions across a diverse portfolio of industries.

Our approach combines strategic thinking, creative execution, project management, and strong client relationships. We work closely with internal client teams, external suppliers, creatives, and partners to take projects from initial brief through to execution and delivery.

Role Description

The People & Operations Coordinator is a full-time, on-site role based in Dubai.

This role sits at the center of New Beginning's internal operations and is responsible for helping ensure that the company, its people, and its client projects remain organized, documented, and on schedule.

The position combines people coordination, administration, project operations, client onboarding, deadline monitoring, and management support.

This is not a traditional HR or administrative role. We are looking for someone who naturally brings structure to a fast-moving consultancy environment and who can maintain visibility across multiple teams, clients, deadlines, and operational priorities.

Key Responsibilities

People & HR Coordination

• Maintain employee records, attendance, leave records, contracts, and internal HR documentation.
• Support recruitment processes, interview coordination, employee onboarding, and offboarding.
• Assist with implementing internal HR policies, procedures, and employee documentation.
• Support employee engagement and day-to-day people-related coordination.
• Maintain confidentiality when handling employee and company information.

Client & Project Onboarding

• Support the onboarding of new clients once projects are confirmed.
• Prepare project folders, trackers, internal documentation, and onboarding checklists.
• Coordinate internal project briefings and ensure assigned team members understand the project scope, deliverables, and timelines.
• Coordinate client introduction and onboarding meetings where required.
• Ensure questionnaires, briefs, meeting notes, and required project information are properly collected and documented.

Project & Deadline Coordination

• Maintain visibility across active client projects, deliverables, and deadlines.
• Follow up internally on pending actions and ensure responsibilities are clearly assigned.
• Monitor upcoming deadlines and flag potential delays or operational risks before they become issues.
• Track client feedback, approvals, and pending information affecting project delivery.
• Monitor whether consultants and project teams are responding and following up appropriately.
• Prepare concise weekly project and operations status reports for management.
• Escalate delays, bottlenecks, or client concerns requiring management attention.

Administration & Operations

• Support daily office administration and internal organization.
• Maintain structured digital folders and company documentation across OneDrive and other internal systems.
• Support proposal preparation using company templates.
• Maintain proposal, contract, supplier, and project records.
• Coordinate meetings, schedules, suppliers, vendors, and operational requirements.
• Support leadership with day-to-day organization and follow-through.
• Help implement and maintain company SOPs, internal workflows, and operational procedures.

Qualifications

• Bachelor's degree in Business Management, Marketing, Human Resources, Business Administration, or a related field.
• Previous experience in operations, project coordination, administration, HR, consulting, marketing, or an agency environment is preferred.
• Strong organizational and time-management skills.
• Excellent attention to detail and ability to manage multiple priorities simultaneously.
• Strong follow-up skills and the confidence to coordinate with different team members and seniorities.
• Ability to identify what requires escalation versus what can be resolved independently.
• Strong written and verbal communication skills in English. Arabic is highly valued.
• Comfortable working in a fast-paced, client-facing environment.
• Proficiency in Microsoft Office and/or Google Workspace.
• Experience using Notion, Canva, project-management software, trackers, and shared drive systems is highly beneficial.
• Strong digital file-management skills, including folder structuring and document organization.
• Understanding of HR processes, employee records, leave management, onboarding, and internal policies.
• Knowledge of UAE labour practices is beneficial.
• Ability to handle confidential information professionally.

The Ideal Candidate

The ideal candidate is someone who enjoys being the person who always knows:

What is happening?

Who owns it?

What is pending?

What is the deadline?

What needs to happen next?

They should be proactive, highly organized, comfortable following up with others, and capable of bringing structure and accountability to a growing consultancy environment.

The successful candidate will work closely with leadership, consultants, creatives, suppliers, and clients to ensure that New Beginning operates smoothly while maintaining a high standard of client service and internal organization.