People Experience Coordinator

Miral; Abu Dhabi; On-site; AED 100,000 - 167,000; Full time

Job summary

Miral Experiences in Abu Dhabi is seeking a Colleague Experience Coordinator to join our CX team. This role supports onboarding, HR operations, transport, accommodation, and offboarding, ensuring smooth employment journeys for our colleagues across all parks.

You will be the first HR touchpoint, deliver service excellence, action requests promptly, and maintain accurate data while collaborating with internal and external stakeholders.

Qualifications

• High School Diploma or equivalent.
• 1–2 years of experience in Human Resources.
• Strong spoken and written English.
• Excellent customer service and interpersonal skills.
• Strong administrative skills (Excel, Word, PowerPoint).
• Ability to work in a fast-paced environment and meet deadlines.

Responsibilities

• Act as a brand ambassador and face of HR, ensuring a welcoming and professional first impression.
• Respond confidently to colleague inquiries with strong knowledge of HR processes and policies.
• Manage difficult conversations professionally and in line with policy.
• Deliver services in line with customer service standards, KPIs, and timelines.
• Process HR transactions accurately in line with policies, procedures, and legal requirements.
• Maintain high data accuracy across all systems and documentation.
• Support and deliver parts of the Colleague Induction Program.
• Raise and follow up on PRs and complete GRNs.
• Manage stationery and operational inventory levels.

Skills

Customer service

English proficiency

Administrative skills

MS Office

Multitasking

HR knowledge

Education

High School Diploma

Postsecondary education in HR

Tools

Excel

Word

PowerPoint

Oracle HRMS

Job description

Miral Experiences in Abu Dhabi is seeking a Colleague Experience Coordinator to join our CX team. This role supports onboarding, HR operations, transport, accommodation, and offboarding, ensuring smooth employment journeys for our colleagues across all parks.

You will be the first HR touchpoint, deliver service excellence, action requests promptly, and maintain accurate data while collaborating with internal and external stakeholders.