Payments & Cards Systems: Application Support Engineer

Tata Consultancy Services; Sharjah; On-site; AED 201,000 - 312,000; Full time

Job summary

TCS (MEA) in Sharjah, UAE, is seeking an Application Support Engineer for Payments & Cards Systems to provide first-line support, monitor application health, and resolve incidents within agreed SLAs. You will coordinate with infrastructure, network, database, and vendor teams, support card acquiring, e-commerce and payment gateway integrations, and assist in testing and deployment activities.

This full-time role requires strong customer focus, problem solving, and an ability to operate in a

Responsibilities

• Provide first-line support for assigned payment and card processing applications.
• Monitor application health and proactively identify potential service disruptions.
• Investigate, troubleshoot, and resolve application issues within agreed SLAs.
• Coordinate with infrastructure, network, database, security, and vendor teams for issue resolution.
• Support card acquiring, e-commerce, digital payment, and merchant acquiring solutions.
• Assist in testing and deployment activities related to payment applications.

Job description

TCS (MEA) in Sharjah, UAE, is seeking an Application Support Engineer for Payments & Cards Systems to provide first-line support, monitor application health, and resolve incidents within agreed SLAs. You will coordinate with infrastructure, network, database, and vendor teams, support card acquiring, e-commerce and payment gateway integrations, and assist in testing and deployment activities.

This full-time role requires strong customer focus, problem solving, and an ability to operate in a