Patient Financial Services Specialist

Remotedxb; Dubai; On-site; AED 120,000 - 190,000; Full time

Job summary

Remotedxb is seeking a healthcare billing professional to support centralized revenue cycle operations in Dubai. The role focuses on reconciliations for legacy and Athena balances, addressing invalid balances, and advocating for financial assistance resources to patients.

Key duties include processing credit card agreements, unapplied credits, refunds, and managing both internal and external patient collection workflows, while maintaining accurate patient demographic and financial data and

Responsibilities

• Perform accurate reconciliation and management of legacy and Athena patient balances
• Manage and escalation invalid balances
• Advocate for and apply financial assistance and hardship resources
• Process and manage credit card agreements, unapplied credits, and refunds
• Manage internal and external patient collection processes
• Maintain clean and accurate patient demographic and financial data
• Answer patient billing inquiries and communicate patient balances

Job description

Responsibilities

• Perform accurate reconciliation and management of legacy and Athena patient balances
• Manage and escalation invalid balances
• Advocate for and apply financial assistance and hardship resources
• Process and manage credit card agreements, unapplied credits, and refunds
• Manage internal and external patient collection processes
• Maintain clean and accurate patient demographic and financial data
• Answer patient billing inquiries and communicate patient balances

About the Company

This role operates within a Centralized Revenue Cycle Management structure, collaborating with leadership, billing, front office, and third-party vendors to ensure efficient financial operations.