Patient Access & Interpretation Specialist

M42; Abu Dhabi; Presencial; AED 67.000 - 112.000; Jornada completa

Descripción de la vacante

M42 is seeking UAE nationals for a Guest Services Officer role within Capital Health Screening Centre in Abu Dhabi. You will be the first contact for patients, handling registration, scheduling, and insurance verification, while providing Arabic-English interpretation to support clear patient-staff communication.

The position emphasizes high service standards in a healthcare setting, with opportunities to contribute to process improvements and ensure a seamless patient experience across

Formación

• Strong customer service and communication skills.
• Interpersonal skills for diverse patients and families.
• Fluent in English; Arabic helpful for interpretation.

Responsabilidades

• Greet and assist patients ensuring a welcoming experience.
• Handle patient registration, appointment scheduling, insurance verification.
• Manage cash collections and billing inquiries; ensure accurate patient IDs.
• Provide Arabic-English interpretation as needed.
• Support clinical assistant duties as required.
• Ensure compliance with DOH, DHA, and JCI standards.
• Communicate effectively with patients and medical teams.

Conocimientos

Customer service

Communication

Interpersonal skills

English fluency

Educación

Bachelor's degree

Vocational/Technical qualification

Herramientas

Microsoft Office

EMR / electronic systems

Descripción del empleo

M42 is seeking UAE nationals for a Guest Services Officer role within Capital Health Screening Centre in Abu Dhabi. You will be the first contact for patients, handling registration, scheduling, and insurance verification, while providing Arabic-English interpretation to support clear patient-staff communication.

The position emphasizes high service standards in a healthcare setting, with opportunities to contribute to process improvements and ensure a seamless patient experience across