Interpreter/Unit Clerk-Tower B7 - Medical Wing

Sheikh Shakhbout Medical City; Abu Dhabi; On-site; AED 40,000 - 70,000; Full time

Job summary

Sheikh Shakhbout Medical City in Abu Dhabi seeks an Interpreter/Unit Clerk for the Medical Wing Tower B7 to support non-English speaking Arab patients with interpretation, translation and medical escort services. You will relay information to patients and families, assist with cross-cultural orientation, ensure messages are accurate for clinicians, and maintain documentation.

On-call coverage and collaboration with the care team are required.

Qualifications

• 2–4 years of relevant experience.
• Experience in a large healthcare facility (preferred).
• Diploma or degree in the referenced fields.
• Excellent communication and confidentiality.

Responsibilities

• Performs interpretation and translation for non-English speaking patients.
• Relays instructions to patients and families, ensuring understanding.
• Assists non-English speaking patients with cross-cultural orientation to understand medical care systems.
• Provides verbal and written communication between health care providers, staff, and patients/visitors.
• Articulates and documents information accurately to convey patient questions and concerns.
• Participates in on-call coverage for interpretation/translation services.
• Maintains required documentation as required.
• Maintains positive working relationships within the department and with other facility departments.

Skills

Interpretation

Translation

Cross-cultural communication

English proficiency

Education

Diploma in Business Administration or English Language or relevant field

Bachelor's degree in Business Administration or English language or relevant field

Job description

Interpreter/Unit Clerk-Tower B7 - Medical Wing

Abu Dhabi, United Arab Emirates

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Job Description

Responsible for performing a variety of interpretation, translation, and medical escort services to assist non - English speaking Arab patients receiving care.

Responsibilities

• Performs a variety of interpretation and translation services to assist non-English speaking Arab patients.
• Relay instructions and other medical information accurately to patients and their families, and make sure they understand.
• Assists non-English speaking patients with cross-cultural orientation to understand the nuances of medical care systems.
• Provides verbal and written communication between health care providers, clinical staff, and patients/visitors.
• Articulates and documents information accurately to convey patient’s questions, and concerns and ensure messages are consistent with risk management directives.
• Performs other related duties incidental to the work or as per the instructions by the Manager.
• Participates in on-call coverage to provide interpretation/translation services during non- business hours and business hours as assigned.
• Provides and maintains required documentation as required.
• Maintains positive working relationships within the department/section and between various facility departments.
• Participates in all team efforts as required and collaborating with other members of the team to carry out work smoothly.
• Provides accurate interpretation and translation of the information in direct service to physicians and/or other health care providers who are seeing patients who cannot speak or understand English, when specifically required by the provider.
• Precisely and accurately interprets information given by the provider into equivalent terminology in the patient's native language.
• Assists in translating medical text from English on behalf of internal and external customers; may translate patient education information as specifically requested.
• Assists with patient follow-up as necessary, including contacting patients with appointment reminders.
• Accountabilities
• Evaluates whether the quality standards of nursing documentation are maintained accurately as per Organizational policy and standards.
• Ensures that quality standards of nursing documentation are maintained according to Organizational policy.
• Facilitates reporting of incidents occurring within the organization by proper coordination and facilitating corrective action taken.
• Maintains strict patient confidentiality in accordance with the organization’s policies and standards.
• Establishes and maintains quality service and positive interaction with all patients, customers, visitors, healthcare providers, and clinical employees

Qualifications

• Experience :-
• Required:
• 2-4 years of relevant experience
• Desired:
• Experience in a large healthcare facility
• Educational Qualification: Required:
• Diploma in Business Administration or English Language or relevant field
• Desired:
• Bachelor degree in Business Administration or in English language or relevant field

Job Info

• Job Identification 2739
• Job Category Administration
• Posting Date 02/25/2026, 05:06 AM
• Degree Level Bachelor's Degree
• Job Schedule Full time
• Working Type Regular
• Locations Abu Dhabi, United Arab Emirates
• Business Unit SSMC BU
• Legal Employer Sheikh Shakhbout Medical City LLC