Parts Operations Supervisor

مجموعة الطاير; Ras Al Khaimah; In loco; AED 67.000 - 89.000; Tempo pieno

Descrizione del lavoro

Al Tayer Motors in the UAE is seeking a supervisor for professional support to internal and external customers, identifying parts requirements and guiding cost-effective purchasing decisions to exceed budgeted sales targets.

The role focuses on ensuring timely delivery, sourcing hard-to-find parts, processing returns, promoting accessories, and coordinating promotions. It emphasizes leadership development and customer satisfaction in a luxury automotive environment.

Competenze

• Diploma in Automobile Engineering or similar field.

Mansioni

• Attend to the customers' enquiries, check the availability of the required parts and organize the delivery within prescribed standard time.
• Source parts, if not available in stock, from other locations to meet the urgent requirement of the customers. Alternatively order through inventory department to ensure delivery at an agreed date
• Prepare “Sales Return Note” if the sold item is returned by customers; adjust the stock and payments accordingly to reflect the correct situation of available stock and sales revenue.
• Promote sale of accessories with all customers to increase sales/profitability of the business.
• Contribute towards co-ordination of promotions/campaigns relating to seasonal products and slow-moving inventory.
• Make regular visits to all credit customers to ensure business continuity and to resolve any outstanding customer issues/concerns.
• Handle escalated customer complaints relating to delay in supply or supply of defective/ damaged/ wrong parts. Explain the reasons and re-dress their grievances to ensure the continuity of the business
• Guide and motivate subordinates to enhance performance and produce quality work, and ensure that they are continuously developed for higher level roles

Formazione

Diploma in Automobile Engineering or similar field

Descrizione del lavoro

Al Tayer Motors in the UAE is seeking a supervisor for professional support to internal and external customers, identifying parts requirements and guiding cost-effective purchasing decisions to exceed budgeted sales targets.

The role focuses on ensuring timely delivery, sourcing hard-to-find parts, processing returns, promoting accessories, and coordinating promotions. It emphasizes leadership development and customer satisfaction in a luxury automotive environment.