Partner Program & Operations Manager

Remotedxb; Dubai; On-site; AED 300,000 - 500,000; Full time

Benefits offered by this job

Health coverage

Flexible PTO

401(k) matching

ISOs

Professional development

Volunteer time off

Job summary

OpenSesame is seeking a seasoned Partner Program leader to own and evolve the partner program, including structure, benefits, incentives, and governance. You will drive annual and quarterly planning and shape cross-functional collaboration.

You will design scalable onboarding, activation, and lifecycle processes, identify automation opportunities with AI, define performance metrics, and deliver dashboards for executives.

Qualifications

• Proven track record of building and scaling programs in SaaS.
• Experience simplifying complex business processes and leading cross-functional initiatives.
• Proficiency in leveraging automation and AI to drive operational excellence.
• Experience with GTM and Partner software such as Salesforce, Euler, Crossbeam, or Gong.
• Ability to translate business strategy into scalable execution.

Responsibilities

• Own and evolve the OpenSesame Partner Program, including structure, benefits, incentives, and governance.
• Lead annual and quarterly partner planning cycles and strategic planning frameworks.
• Design and optimize operational processes across onboarding, activation, and partner lifecycle management.
• Identify opportunities to automate workflows and improve team productivity using AI.
• Define partner performance metrics and develop reporting dashboards and executive insights.
• Partner with GTM Enablement to improve partner onboarding and certification.
• Manage and develop a Partner Program Associate and interns.

Skills

SaaS partner programs

Process simplification

Automation & AI

GTM tools (Salesforce, Crossbeam, Gong

Strategy to execution

Job description

About the Company

OpenSesame is disrupting the workforce development industry, leveraging an AI-powered marketplace of more than 60,000 skills courses, complemented by assessments, content authoring, curation, personalized learning pathways, and virtual coaching.

Responsibilities

• Own and evolve the OpenSesame Partner Program, including structure, benefits, incentives, and governance
• Lead annual and quarterly partner planning cycles and strategic planning frameworks
• Design and optimize operational processes across onboarding, activation, and partner lifecycle management
• Identify opportunities to automate workflows and improve team productivity using AI
• Define partner performance metrics and develop reporting dashboards and executive insights
• Partner with GTM Enablement to improve partner onboarding and certification
• Manage and develop a Partner Program Associate and interns

Requirements

• Proven track record of building and scaling programs in SaaS
• Experience simplifying complex business processes and leading cross-functional initiatives
• Proficiency in leveraging automation and AI to drive operational excellence
• Experience with GTM and Partner software such as Salesforce, Euler, Crossbeam, or Gong
• Ability to translate business strategy into scalable execution

Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible PTO
• 401(k) matching
• Incentive stock options (ISOs)
• Professional development program with dedicated annual time off
• Volunteer time off