Overseas Operations Manager (P2P)

United States Digital Space LLC; Dubai; On-site; AED 360,000 - 600,000; Full time

Job summary

United States Digital Space LLC in Dubai seeks an experienced Overseas Operations Manager (P2P) to drive strategic growth and operational excellence across key overseas markets. The role requires deep understanding of P2P market mechanics, merchant ecosystem dynamics, and regional payment infrastructures.

You will work with cross-functional teams to optimize merchant onboarding, liquidity, and dispute handling while monitoring KPIs, adjusting strategy, and tracking competitor moves to sustain

Qualifications

• 5+ years of experience in platform operations; crypto / Web3 experience strongly preferred.
• Minimum 2–3 years of hands-on P2P operations experience in overseas markets (outside Mainland China).
• Experience at major exchanges.

Responsibilities

• Develop and implement regional P2P expansion strategies to ensure sustainable and stable business growth.
• Monitor regional regulatory developments and assess their impact on P2P business models.
• Design and optimize advertiser onboarding, segmentation, and incentive structures.
• Maintain close engagement with key merchants to ensure liquidity depth and spread competitiveness.
• Collaborate with Product and Engineering teams to enhance P2P transaction workflows and feature design.
• Monitor KPIs (volume, active users, merchant depth, spreads, completion rate, dispute rate) and analyze data.

Skills

P2P operations

Overseas market experience

Crypto/Web3 expertise

Experience at major exchanges

Job description

Who We Are

At the company, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. the company is a leading crypto exchange, and the developer of the company Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). the company is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: *We Before Me*, *Do the Right Thing*, and *Get Things Done*. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. the company is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products the company, the company Wallet, OKLink and more.

Role Overview

We are seeking an experienced Overseas Operations Manager (P2P) to drive strategic growth and operational excellence across key overseas markets.

This role requires deep understanding of P2P market mechanics, merchant ecosystem dynamics, regional payment infrastructures, and competitive positioning. The ideal candidate has hands-on experience operating P2P markets at leading exchanges (e.g., Binance, Bybit, Bitget) and can independently formulate expansion strategies while delivering measurable growth outcomes.

Key Responsibilities

Market Expansion & Growth Strategy

• Develop and implement regional P2P expansion strategies to ensure sustainable and stable business growth
• Monitor regional regulatory developments and assess their impact on P2P business models
• Continuously adjust market strategy based on competitive landscape and market shifts

P2P Merchant & Ecosystem Management

• Design and optimize advertiser (merchant) onboarding, segmentation, and incentive structures
• Maintain close engagement with key merchants to ensure liquidity depth and spread competitiveness
• Improve completion rate, trading efficiency, and dispute resolution performance
• Develop structured management frameworks for regional merchant operations

Operational Optimization & Cross-Functional Collaboration

• Collaborate with Product and Engineering teams to enhance P2P transaction workflows and feature design
• Provide structured feedback on product gaps, user pain points, and regional behavioral differences
• Improve end-to-end operational efficiency, including order flow, payment processing, and dispute handling

Data Monitoring & Competitive Intelligence

• Monitor core P2P KPIs (volume, active users, merchant depth, spreads, completion rate, dispute rate)
• Conduct in-depth data analysis and anomaly detection to identify growth bottlenecks and risk patterns
• Track competitor strategies (pricing, incentives, merchant policies, risk models) and propose strategic responses

Requirements

• 5+ years of experience in platform operations; crypto / Web3 experience strongly preferred
• Minimum 2–3 years of hands-on P2P operations experience in overseas markets (outside Mainland China)
• Experience at major exchanges
• Strong understanding of: