Overnight Luxury Laundry Attendant

Mandarin Oriental Group; Dubai; On-site; AED 33,000 - 58,000; Full time

Benefits offered by this job

Learning & Development

MOstay

Health & Wellness

Colleague Comfort and Convenience

Competitive salary and benefits

Job summary

Mandarin Oriental Downtown, Dubai seeks a Laundry Agent to deliver high-quality laundry services for guests and colleagues. You will ensure garments, uniforms and linens are cleaned, pressed and presented to the highest standards under the Laundry Supervisor.

Based in Dubai, you will manage guest and staff needs, maintain inventory, operate laundry machinery safely, and collaborate with hotel teams to support a seamless guest experience with meticulous attention to detail and professionalism in

Qualifications

• Senior High School Diploma or equivalent required; Vocational training in Textiles, Fabric Care, or Hospitality is a plus.
• At least 1 year of laundry or housekeeping experience in a luxury hotel; Middle East experience is advantageous.
• Skilled in operating laundry machinery and using cleaning chemicals safely; knowledge of fabric care.
• English communication (verbal and written) is essential; Arabic is an asset.
• Strong attention to detail, problem-solving ability, and ability to manage multiple tasks.
• Physically fit to perform demanding tasks; flexible for overnight shifts and professional appearance.

Responsibilities

• Manage guest laundry by collecting, sorting, cleaning, pressing, and inspecting garments per labels and standards.
• Oversee uniform and linen care, including inventory checks and distribution.
• Operate laundry machinery safely and maintain equipment according to guidelines.
• Maintain accurate inventory records and proper storage of uniforms and linens.
• Collaborate with team members and departments to ensure smooth operations during peak periods.
• Respond promptly to guest requests, deliver items on time, and handle complaints professionally.

Skills

Attention to detail

English communication

Laundry machinery operation

Safety with chemicals

Education

Senior High School Diploma

Vocational training in Textiles / Fabric Care / Hospitality

Job description

Mandarin Oriental Downtown, Dubai seeks a Laundry Agent to deliver high-quality laundry services for guests and colleagues. You will ensure garments, uniforms and linens are cleaned, pressed and presented to the highest standards under the Laundry Supervisor.

Based in Dubai, you will manage guest and staff needs, maintain inventory, operate laundry machinery safely, and collaborate with hotel teams to support a seamless guest experience with meticulous attention to detail and professionalism in