Outpatient Clinic Support Specialist

AimGulf; United Arab Emirates; On-site; AED 33,000 - 56,000; Full time

Job summary

NMC Healthcare is seeking a Clinic Support Assistant to provide essential support within the Out-patient Nursing department at our Al Ain facilities. Responsibilities include preparing clinical areas, aiding healthcare professionals during procedures, and maintaining a safe, organized clinic environment.

You will handle patient records, schedule appointments, manage supplies, and ensure infection control and data security policies are followed.

Qualifications

• 1 year healthcare experience in UAE preferred.
• High school diploma or equivalent.
• Basic IT skills and familiarity with medical software.

Responsibilities

• Prepare and organize clinical areas and waiting areas for patient presence.
• Provide non-interventional assistance to licensed healthcare professionals during examinations.
• Assist with patient mobility, bed making and personal hygiene under supervision.
• Sterilize and prepare medical equipment per policy.
• Manage patient records and ensure data confidentiality.
• Schedule appointments and handle admissions/discharges with follow-ups.
• Monitor inventory of supplies and restock as needed.
• Offer emotional support and clear communication to patients and families.
• Adhere to IPC procedures and hand hygiene compliance.
• Escort patients within and between departments and transport specimens.
• Participate in OSHMS audits and business continuity programs.
• Follow ADHICS data integrity and security responsibilities.

Skills

Clinical procedures

Medical equipment use

Patient communication

Record management

Appointment scheduling

Infection control

IT basics

Windows proficiency

Email etiquette

MS Office

Education

High school diploma

Tools

ADHICS

Job description

NMC Healthcare is seeking a Clinic Support Assistant to provide essential support within the Out-patient Nursing department at our Al Ain facilities. Responsibilities include preparing clinical areas, aiding healthcare professionals during procedures, and maintaining a safe, organized clinic environment.

You will handle patient records, schedule appointments, manage supplies, and ensure infection control and data security policies are followed.