Outlet Manager - Flavours on Two

Rotana Hotels; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Rotana Towers Towers Rotana Dubai is seeking an ambitious Outlet Manager to lead a restaurant team, ensuring top service quality and financial performance. You will coordinate scheduling, training, guest relations, and promotions to deliver exceptional dining experiences.

The role focuses on staff development, outlet setup, guest engagement, and maintaining high standards of cleanliness and operation aligned with Rotana’s brand.

Qualifications

• Experience in managing a Food & Beverage outlet is preferred.
• Strong leadership and team management skills.
• Excellent guest service and communication abilities.

Responsibilities

• Prepare schedules for all employees according to the forecast and staffing guide.
• Conduct regular training sessions with the assigned team.
• Evaluate performance and initiate internal development and promotions.
• Ensure timely setup of the outlet according to meal settings and opening hours.
• Assist with welcome and seating of arriving guests with Hostess assistance.
• Maintain a professional and friendly relationship with outlet patrons.
• Establish and update the outlet’s database of regular guests.
• Tour the outlet and related areas to ensure high cleanliness and maintenance standards.
• Involve in the outlet’s promotional activities.

Job description

We are currently seeking for ambitious, dynamic, self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products with prompt, accurate and personalized service.

This position is based at Towers Rotana.

As an Outlet Manager you are responsible to manage your assigned restaurant to achieve the highest level of customer satisfaction and quality service while meeting / exceeding financial goals and your role will include key responsibilities such as:

• Prepare schedules for all employees according to the forecast and within the limits of the staffing guide to ensure adequate manpower at all times
• Conduct regular training sessions with the assigned team in line with the departmental SOP’s
• Evaluate the performance of the assigned team and initiate internal development and promotions
• Responsible for the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours
• Handle the welcome and seating of arriving guests with the assistance of the Hostess
• Maintain a professional and friendly relationship with the outlet patrons
• Establish and update the outlet’s database of regular guests
• Tour the outlet and all related areas frequently, ensuring the highest possible cleanliness and maintenance standards
• Be actively involved in the outlets promotional activities