Outlet Manager - Al Fayrooz Lounge - Jumeirah Al Qasr

Jumeirah; Dubai; On-site; AED 150,000 - 210,000; Full time

Benefits offered by this job

Learning & Development

Internal mobility

Colleague discounts

Healthcare & life insurance

Paid annual leave

Performance incentives

Tax-free AED salary

Job summary

Jumeirah Al Qasr in Dubai is seeking an Outlet Manager for Al Fayrooz Lounge to lead F&B operations, uphold luxury service standards, and drive guest satisfaction.

The ideal candidate will have a hospitality management background, luxury hotel F&B experience, and strong leadership, communication, and problem-solving skills. The role offers a competitive, tax-free salary in the UAE and extensive development opportunities within a global network.

Qualifications

• Diploma or degree in Hospitality Management or a related field.
• Proven experience in Food & Beverage operations within a luxury hotel or resort.
• Strong leadership and people management skills.
• Excellent knowledge of service standards, quality control, and health and safety regulations.
• Exceptional guest service mindset with strong analytical, communication, and problem-solving skills.

Responsibilities

• Manage the implementation of Food and Beverage standards in the outlet, ensuring staff actions align with Jumeirah policies and standards.
• Monitor outlet profitability, analyze performance issues, and recommend solutions to improve financial results.
• Maintain strong team relationships by supporting collaboration, addressing concerns, and providing training and feedback.
• Ensure compliance with quality, health, safety, and environmental standards; drive continuous improvement.
• Assess food, beverage, and service quality; escalate guest complaints or major issues to senior management when needed.
• Gather and act on guest feedback to enhance satisfaction and uphold luxury hospitality standards.

Skills

Leadership

People management

Guest service

Analytical skills

Communication

Problem-solving

Education

Diploma or degree in Hospitality Management

Job description

United Arab Emirates

Trending

Job Description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

About Madinat Jumeirah

Set along a two-kilometre stretch of private coastline, Madinat Jumeirah is a beachfront resort comprising four distinctive hotels. Each offers uninterrupted views of the Arabian Gulf and the iconic Jumeirah Burj Al Arab, with experiences ranging from the contemporary elegance of Jumeirah Al Naseem to the majestic Arabesque charm of Jumeirah Al Qasr. Guests can also enjoy the serene waterfront setting of Jumeirah Mina Al Salam and the secluded Arabian houses of Jumeirah Dar Al Masyaf. Together, they form a one-of-a-kind destination rooted in Arabian luxury hospitality. The resort features over 20 curated restaurants and lounges, the traditional Souk Madinat Jumeirah, dedicated kids' clubs and some of the region’s most versatile event and conference spaces.

About the Job

An exciting opportunity has arisen for an Outlet Manager - Al Fayrooz Lounge to join Jumeirah Al Qasr. The main duties and responsibilities of this role include:

Manage the implementation of Food and Beverage standards in the outlet ensuring that staff take corrective actions as necessary in adherence to Jumeirah policies and standards.

Monitor outlet profitability, analyze performance issues, and recommend solutions to enhance financial results.

Maintain strong team relationships by supporting collaboration, addressing concerns, and providing training and constructive feedback.

Ensure compliance with quality, health, safety, and environmental standards, driving continuous improvement in efficiency and service delivery.

Consistently assess food, beverage, and service quality, escalating guest complaints or major issues to senior management when required.

Gather and act on guest feedback to enhance satisfaction, promote excellence, and uphold Jumeirah's standards of luxury hospitality.

About You

The ideal candidate for this position will have the following experience and qualifications:

Diploma or degree in Hospitality Management or a related field.

Proven experience in Food & Beverage operations within a luxury hotel or resort.

Strong leadership and people management skills with the ability to guide and motivate a diverse team.

Excellent knowledge of service standards, quality control, and health and safety regulations.

Exceptional guest service mindset with strong analytical, communication, and problem-solving skills.

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:

Supportive and inclusive work environment

Access to Learning & Development programmes and clear career pathways

Opportunities for internal mobility within our global network

Colleague discounts on food, beverage, and hotel stays worldwide

Comprehensive healthcare and life insurance coverage

Paid annual leave entitlement

Performance-based incentives tailored to your role

Competitive tax-free salary paid in UAE Dirhams (AED)