Ops Steering & Performance Analytics Lead

Hapag-Lloyd AG; Dubai; On-site; AED 320,000 - 560,000; Full time

Job summary

Hapag-Lloyd AG in Dubai invites applications for an Operations Steering Support (OPSS) Supervisor. The role supports strategic planning and execution by delivering data-driven insights into performance, costs, and forecasting to drive transparency and accountability.

You will partner with Area MAG finance, P2P Cost Control, and operations teams to link financial data with operational outcomes, lead cost management initiatives, and mentor the team in a DOS-based performance framework.

Qualifications

• Masters or Bachelor's degree in Business, Finance, Economics, Engineering, or related field.
• 4-8 years of experience in Finance Business Partnering, Planning, Financial Analysis, Cost Control, or Operational reporting.
• Experience driving performance management dialogues based on 4 Disciplines of Execution (4DX) is a prerequisite.

Responsibilities

• Facilitate a daily operating system (DOS) and performance management framework in the operations teams of Area Arabian Gulf (MAG).
• Translate targets into operational KPIs per country/cluster.
• Forecast key P&L elements on a monthly, quarterly, and annual basis for the Area.
• Own the narrative behind cost trends by understanding cost and volume drivers in operations.
• Drive cost-saving initiatives and apply data-informed decision-making tools.
• Validate and ensure data quality for unit cost and KPI reporting as a data steward.
• Collaborate with QSCs, P2P Cost Control and Regional OPSS to ensure a unified ‘one set of numbers’ approach.
• Provide input during forecasting and budgeting cycles and support scenario analysis with area leadership.

Skills

Data analysis

Finance acumen

Education

Masters/Bachelor’s degree in Business, Finance, Economics, Engineering, or a related field

Tools

SAP

Power BI

Tableau

SQL

Excel

Job description

Hapag-Lloyd AG in Dubai invites applications for an Operations Steering Support (OPSS) Supervisor. The role supports strategic planning and execution by delivering data-driven insights into performance, costs, and forecasting to drive transparency and accountability.

You will partner with Area MAG finance, P2P Cost Control, and operations teams to link financial data with operational outcomes, lead cost management initiatives, and mentor the team in a DOS-based performance framework.