Ops Excellence Leader: Analytics & Process Improvement

Emirates Flight Catering; Dubai; On-site; AED 480,000 - 600,000; Full time

Job summary

Emirates Flight Catering in Dubai is seeking a Senior Manager – Operations Support & Excellence to lead a large-scale function focused on efficiency, standardization and data-driven improvement.

You will own performance analytics, drive LEAN initiatives, plan CAPEX/OPEX and manpower, and work with cross-functional leaders to translate insight into action. A Bachelor’s degree is required and Lean Six Sigma is highly desirable.

Qualifications

• Minimum of 8 years’ experience leading large-scale operational activities.
• Ability to analyze complex information, influence stakeholders and turn ideas into practical solutions.
• Lean Six Sigma knowledge is highly desirable.

Responsibilities

• Lead the Operations Support & Excellence function with ownership across the area.
• Drive performance analytics, dashboards, KPIs and data-driven decision making.
• Lead LEAN processes and optimization of cost and resources.
• Oversee CAPEX, OPEX and manpower planning.
• Lead technology enhancements and operational improvement projects.
• Plan resource deployment and utilization; establish SOPs, SLAs and standards.
• Ensure business continuity and operational resilience; manage communications and ERP-related tasks.
• Drive training, capability building and succession planning.

Skills

Leadership

Data analysis

Stakeholder management

Operational excellence

Education

Bachelor's degree

Job description

Emirates Flight Catering in Dubai is seeking a Senior Manager – Operations Support & Excellence to lead a large-scale function focused on efficiency, standardization and data-driven improvement.

You will own performance analytics, drive LEAN initiatives, plan CAPEX/OPEX and manpower, and work with cross-functional leaders to translate insight into action. A Bachelor’s degree is required and Lean Six Sigma is highly desirable.