Operations Transformation Leader — Airside & Flight Prep

Emirates Flight Catering; Dubai; On-site; AED 900,000 - 1,500,000; Full time

Job summary

Emirates Flight Catering is seeking an experienced Assistant Vice President – Operations Support Services to shape and transform airside and flight preparation operations. You will lead strategy, digitalisation and operational excellence across the function, driving data-driven decisions and delivering measurable improvements.

The role requires senior leadership experience in airline catering operations, strong change management capabilities, and a track record of delivering large-scale

Qualifications

• Senior operations leader with depth in airline catering operations.
• Proven track record delivering large-scale operational transformation and digital integration programmes.
• Strong strategic planning, project management and operational excellence capability.
• Experience using technology, automation and data to improve operational performance.

Responsibilities

• Set and execute the Support Services strategy across airside operations and flight preparation.
• Lead major digitalisation, automation and operational excellence initiatives.
• Transform galley load planning, equipment inventory and catering order distribution processes.
• Use data and analytics to drive operational and strategic decisions; strengthen safety, compliance and risk management via technology.
• Drive efficiency and accuracy across operational administration, communication and billing processes.
• Build digital capability and support leadership development across the operation.
• Lead organisational change and embed new ways of working in complex environments.
• Build relationships with airline customers, internal stakeholders and external partners.
• Lead and develop a high-performing senior team and foster a culture of innovation and accountability.

Skills

Leadership

Digital transformation

Data analytics

Stakeholder management

Change management

Operational excellence

Communication

People leadership

Budgeting & financial acumen

Safety & compliance knowledge

Education

Bachelor's degree in Business Administration, Operations Management, Industrial Engineering or related

Tools

ERP systems

Advanced analytics tools

Job description

Emirates Flight Catering is seeking an experienced Assistant Vice President – Operations Support Services to shape and transform airside and flight preparation operations. You will lead strategy, digitalisation and operational excellence across the function, driving data-driven decisions and delivering measurable improvements.

The role requires senior leadership experience in airline catering operations, strong change management capabilities, and a track record of delivering large-scale