Operations Training & Onboarding Specialist

Talabat Holding; United Arab Emirates; In loco; AED 120.000 - 160.000; Tempo pieno

Descrizione del lavoro

instashop in Dubai, UAE, is seeking an Associate Operations Training & Onboarding to support onboarding and training programs for riders, pickers, and operational teams. You will work closely with other teams to ensure new and existing members receive required training and complete mandatory requirements.

Deliver onboarding and refresher sessions, maintain records and certifications, and monitor trainee progress to drive effective, scalable training across the operations function.

Competenze

• Bachelor's Degree required.
• Minimum 3 years of experience, including 1+ year in Training, L&D or related functions within operations.
• Strong communication skills in English.
• Experience with e-learning platforms.
• Proficiency in MS Office (Word, Excel, PowerPoint) and Google Workspace.

Mansioni

• Support onboarding programs for riders, pickers and operational teams, ensuring timely completion of mandatory training.
• Deliver onboarding, refresher and operational training sessions per approved plans and SOPs.
• Maintain training materials, attendance records, assessments, and certification data.
• Monitor trainee performance, identify gaps, and support coaching or retraining.
• Track training completion and provide updates to the Specialist and Operations teams.
• Support training improvement initiatives and related projects led by the Specialist.

Conoscenze

Training & L&D

Communication skills

English proficiency

Organizational skills

Time management

Formazione

Bachelor's Degree

Strumenti

MS Office

Google Workspace

e-learning platforms

Descrizione del lavoro

instashop in Dubai, UAE, is seeking an Associate Operations Training & Onboarding to support onboarding and training programs for riders, pickers, and operational teams. You will work closely with other teams to ensure new and existing members receive required training and complete mandatory requirements.

Deliver onboarding and refresher sessions, maintain records and certifications, and monitor trainee progress to drive effective, scalable training across the operations function.