Operations Team Leader / Head of Operations

Scorpius Aviation; Dubai; On-site; AED 900,000 - 1,200,000; Full time

Benefits offered by this job

Competitive tax-free salary

Job summary

Scorpius Aviation in Dubai is seeking an Operations Team Leader to oversee our multinational flight operations across the region. You will guide and develop distributed teams, ensure seamless service delivery across time zones, and maintain strict adherence to SOPs.

The role requires hands-on dispatching experience, proficiency with JetPlanner/ARINC/PPS, and strong leadership. You will coordinate permits, flight plans, and ground handling while supporting a Monday–Friday office schedule in the

Qualifications

• Minimum 3 years in UAE aviation - with at least 1 year in a supervisory/managerial role
• Must have hands-on dispatching experience - flight monitoring, real-time decision-making, crisis management
• Proven experience managing distributed or multinational teams across different time zones
• Deep knowledge of overflight/landing permits, ICAO flight plans, and route plotting
• Proficiency with JetPlanner, ARINC, PPS, or equivalent flight planning systems
• Fluent English (spoken & written) - Russian or Arabic is a strong plus
• Strong leadership, coaching, and cross-cultural communication skills
• Ability to stay calm under pressure and make quick, informed decisions
• Stable availability for a Monday-Friday office schedule

Responsibilities

• Lead, mentor, and supervise operations teams based in multiple countries - provide daily guidance, coaching, and performance feedback
• Maintain real-time situational awareness of all active flights across the network
• Stay fully informed on every trip's status - from permit applications to ground handling and departure
• Act as the primary escalation point for complex or high-priority cases across all locations
• Ensure consistent application of SOPs and quality standards across the entire operations team, regardless of location
• Coordinate cross-border communication between local teams, CAAs, handlers, and fuel suppliers
• Oversee all flight planning, overflight/landing permits, and route plotting
• Conduct regular team briefings, performance reviews, and training sessions remotely and in-person
• Foster a strong team culture and ensure smooth handovers between regional offices

Skills

Aviation operations

Team leadership

Flight dispatch

Multinational teams

Flight planning

Crisis management

English fluency

Cross-cultural communication

Tools

JetPlanner

ARINC

PPS

Job description

LinkedIn Job Post - Operations Team Leader / Head of Operations

We're looking for an experienced aviation leader to manage our multinational flight operations team across multiple countries!

This is a true leadership role. You won't just coordinate flights - you'll be responsible for guiding, developing, and supervising operations teams located in different regions, ensuring seamless service delivery across time zones and jurisdictions.

What you'll do:

• Lead, mentor, and supervise operations teams based in multiple countries - provide daily guidance, coaching, and performance feedback
• Maintain real-time situational awareness of all active flights across the network
• Stay fully informed on every trip's status - from permit applications to ground handling and departure
• Act as the primary escalation point for complex or high-priority cases across all locations
• Ensure consistent application of SOPs and quality standards across the entire operations team, regardless of location
• Coordinate cross-border communication between local teams, CAAs, handlers, and fuel suppliers
• Oversee all flight planning, overflight/landing permits, and route plotting (Item 18, EET, entry/exit points)
• Conduct regular team briefings, performance reviews, and training sessions remotely and in-person
• Foster a strong team culture and ensure smooth handovers between regional offices

What you bring:

• Minimum 3 years in UAE aviation - with at least 1 year in a supervisory/managerial role
• Must have hands-on dispatching experience - flight monitoring, real-time decision-making, crisis management
• Proven experience managing distributed or multinational teams across different time zones
• Deep knowledge of overflight/landing permits, ICAO flight plans, and route plotting
• Proficiency with JetPlanner, ARINC, PPS, or equivalent flight planning systems
• Fluent English (spoken & written) - Russian or Arabic is a strong plus
• Strong leadership, coaching, and cross-cultural communication skills
• Ability to stay calm under pressure and make quick, informed decisions
• Stable availability for a Monday-Friday office schedule

We offer:

• Competitive tax-free salary
• Multicultural, fast-paced environment with leading aviation players across the region

Ready to lead a truly global operations team?