Operations Specialist - Contract Logistics

BDP International; Abu Dhabi; On-site; AED 167,000 - 257,000; Full time

Job summary

BDP International in Abu Dhabi seeks a Contract Logistics Coordinator to support day-to-day operations in UAE. You will help manage inbound and outbound activities, ensure accuracy of orders, inventory movements and system records, while maintaining service levels.

The role requires 3–5 years in logistics, a relevant degree, and solid English communication. Proficiency with WMS/TMS and MS Office is preferred. The position offers full-time hours and a competitive compensation package.

Qualifications

• Diploma or Bachelor’s degree in Logistics, Supply Chain, or related field.
• 3–5 years of experience in Contract Logistics, Warehousing, Freight Forwarding or related logistics environment.
• Experience with inventory management, order fulfilment and warehouse operations.
• Proficient in WMS/TMS and MS Office/Excel; strong written and spoken English.

Responsibilities

• Coordinate daily inbound and outbound Contract Logistics activities based on customer requirements.
• Monitor receiving, put away, picking, packing, staging and dispatch activities to ensure orders are processed accurately and on time.
• Coordinate customer orders and monitor fulfilment through to delivery.
• Maintain accurate inventory records and support cycle counts, stock reconciliation and investigation of discrepancies.
• Coordinate with transport providers for collections, deliveries and shipment status updates.
• Ensure operational transactions, customer orders and inventory movements are recorded in WMS or other relevant systems.
• Prepare and maintain operational documentation, shipment records and supporting documents.
• Monitor customer requirements, SLA performance and operational exceptions, escalating issues where required.
• Respond to customer operational queries and provide timely updates on orders, inventory and deliveries.
• Prepare operational reports covering order volumes, inventory, deliveries, productivity and service performance.
• Support billing activities by ensuring operational data and supporting documentation are complete and accurate.
• Identify operational issues, support corrective actions and contribute to continuous improvement initiatives.

Skills

English communication

Office suite

Inventory management

Education

Diploma or Bachelor’s degree in Logistics/Supply Chain

Tools

WMS

TMS

Microsoft Office / Excel

Job description

About BDP International:

BDP International is a privately held, family-owned non-asset based global logistics provider with annual sales exceeding $2.8billion USD. Founded in 1966 by Richard Bolte Sr. and based in Philadelphia, Pennsylvania, BDP has grown to be one of the largest logistics providers in the world. BDP employs more than 4,900 people worldwide, and operates freight logistics centres in 270 cities across the world through a global network of wholly owned offices, joint ventures and affiliates in 135 countries.

The company serves more than 4,000 customers worldwide. Clients include Bayer, Dow, DuPont, Heineken USA, Honeywell, Johnson & Johnson, Revlon, Trek Bicycle, Wacker, and others.

Job Summary:

This role is responsible for coordinating and supporting day to day Contract Logistics operations in UAE, ensuring customer orders, warehouse activities, inventory movements and related logistics services are completed accurately, safely and within agreed service levels. The role supports the end‑to‑end operational flow from inbound receiving and inventory management through order fulfilment, dispatch and delivery coordination, while maintaining accurate system records, documentation and operational reporting.

Essential Functions:

• Coordinate daily inbound and outbound Contract Logistics activities based on customer requirements.
• Monitor receiving, put away, picking, packing, staging and dispatch activities to ensure orders are processed accurately and on time.
• Coordinate customer orders and monitor fulfilment through to delivery.
• Maintain accurate inventory records and support cycle counts, stock reconciliation and investigation of discrepancies.
• Coordinate with transport providers for collections, deliveries and shipment status updates.
• Ensure operational transactions, customer orders and inventory movements are accurately recorded in WMS or other relevant systems.
• Prepare and maintain operational documentation, shipment records and supporting documents.
• Monitor customer requirements, SLA performance and operational exceptions, escalating issues where required.
• Respond to customer operational queries and provide timely updates on orders, inventory and deliveries.
• Prepare operational reports covering order volumes, inventory, deliveries, productivity and service performance.
• Support billing activities by ensuring operational data and supporting documentation are complete and accurate.
• Identify operational issues, support corrective actions and contribute to continuous improvement initiatives to improve service, productivity and operational efficiency.
• Ensure compliance with company procedures, customer requirements, health and safety standards and applicable regulations.

Diploma or Bachelor’s degree in Logistics, Supply Chain, Business Administration or related field.

3 to 5 years of experience in Contract Logistics, Warehousing, Freight Forwarding or a related logistics environment.

Experience in inventory management, order fulfilment and warehouse operations.

Experience with WMS, TMS or other logistics systems preferred.

Good Microsoft Office and Excel skills.

Good written and spoken English.

Please note: There is no relocation or immigration assistance associated with this opening.

Compensation based on experience. We offer a very competitive salary, full benefits, matching 401(k), tuition reimbursement, and casual dress environment.