Logistics Supervisor - Lead Delivery Ops & KPIs

TALENTMATE; Sharjah; On-site; AED 89,000 - 134,000; Full time

Job summary

Q-Express Documents Transport in Sharjah is seeking an experienced Logistics Supervisor to drive innovation and execution in our busy transportation network.

You will deputize for the Operations Manager, supervise logistics assistants, coordinators and delivery associates, monitor KPI performance, coach staff, and help improve processes and daily reporting. The role requires flexibility across shifts and a hands-on approach to training and safety.

Qualifications

• Experience managing teams within logistics or similar environments.
• Ability to plan, measure performance, and drive process improvements.

Responsibilities

• Deputize for the Operations Manager as required to keep daily operations running smoothly.
• Supervise logistics assistants, coordinators and delivery associates to meet KPIs.
• Monitor performance, coach staff and drive ongoing process improvements.
• Coordinate with service providers and internal teams to raise quality of deliverables.
• Interview candidates for associate roles and assist with training.
• Manage workloads and daily workflows; support site performance reporting.

Skills

People management

Planning & metrics

Process improvement

Job description

Q-Express Documents Transport in Sharjah is seeking an experienced Logistics Supervisor to drive innovation and execution in our busy transportation network.

You will deputize for the Operations Manager, supervise logistics assistants, coordinators and delivery associates, monitor KPI performance, coach staff, and help improve processes and daily reporting. The role requires flexibility across shifts and a hands-on approach to training and safety.