Operations Help Desk & Admin Coordinator

Salayel Hospitality; Abu Dhabi; On-site; AED 78,000 - 112,000; Full time

Job summary

A prominent hospitality organization in Abu Dhabi seeks an experienced administrative support professional to ensure smooth operations across multiple departments. Responsibilities include managing incoming helpdesk calls, supporting property management teams, maintaining documentation, and coordinating with various internal units. The ideal candidate will have a diploma in administration, at least 3 years of relevant experience, and strong skills in MS Office and communication. This role demands flexibility and attention to detail, fitting within a dynamic work environment.

Qualifications

• Minimum 3 years’ experience in administration or helpdesk/office coordination.
• Strong knowledge of office administration and documentation control.

Responsibilities

• Manage and respond to all incoming helpdesk calls.
• Provide administrative support to Operations Managers.
• Maintain accurate records and databases.
• Liaise with internal departments.

Skills

Strong knowledge of office administration

Familiarity with ERP or back-office systems

Advanced MS Office skills

Excellent communication

Organization

Attention to detail

Education

Diploma in any discipline (Administration preferred)

Office Management certification

Job description

A prominent hospitality organization in Abu Dhabi seeks an experienced administrative support professional to ensure smooth operations across multiple departments. Responsibilities include managing incoming helpdesk calls, supporting property management teams, maintaining documentation, and coordinating with various internal units. The ideal candidate will have a diploma in administration, at least 3 years of relevant experience, and strong skills in MS Office and communication. This role demands flexibility and attention to detail, fitting within a dynamic work environment.