Onsite Learning Operations & Reception Coordinator (UAE)

Infopro Learning, Inc.; Dubai Emirate; On-site; AED 28,000 - 50,000; Full time

Job summary

Infopro Learning, Inc. seeks a Receptionist & Coordinator for its UAE-based training center. The role focuses on delivering frontline learner support, coordinating daily activities, and ensuring a well-managed environment for learners, facilitators, and visitors.

You will handle reception, setup, basic technology support, and visitor coordination in a busy learning center, with emphasis on organization and customer service in English (Arabic a plus).

Qualifications

• 2+ years of experience in reception, administrative support, or customer service.
• Strong communication skills in English; Arabic is an advantage.
• Experience in hospitality, customer-facing, or learner support environments preferred.
• Basic proficiency with MS Office and common workplace tools.
• Friendly, professional, and service-oriented approach.
• Strong organizational skills and ability to manage multiple tasks.

Responsibilities

• Act as the first point of contact for learners arriving at the training center.
• Greet and assist learners with check-in, directions, and general questions.
• Support registration, orientation, and daily coordination needs.
• Escalate issues to the appropriate team members when needed.
• Support setup and readiness of training rooms and common areas.
• Monitor environment quality including cleanliness, layout, and basic facilities needs.
• Report and follow up on facilities issues and maintain a professional reception area.
• Prepare rooms for training sessions including seating, materials, and signage.
• Distribute learner materials and ensure rooms are ready before start times.
• Support coordination of daily schedules and room usage.
• Provide first-line technology support for common issues like Wi-Fi and devices.
• Test equipment before sessions to ensure readiness.
• Escalate technical issues to appropriate support teams.
• Manage visitor check-in, badges, and access procedures.
• Maintain visitor records per site requirements.
• Provide a professional and welcoming experience for all guests.

Skills

Reception

Administrative support

Customer service

English communication

Organizational skills

MS Office

Tools

MS Office

Job description

Infopro Learning, Inc. seeks a Receptionist & Coordinator for its UAE-based training center. The role focuses on delivering frontline learner support, coordinating daily activities, and ensuring a well-managed environment for learners, facilitators, and visitors.

You will handle reception, setup, basic technology support, and visitor coordination in a busy learning center, with emphasis on organization and customer service in English (Arabic a plus).