Onsite HPC & Storage Expert – Abu Dhabi

Hewlett Packard Enterprise Development LP; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Hewlett Packard Enterprise is seeking an HPC and Storage Technology Consultant to cover support and delivery of high-end HPC solutions for customers. The role involves working with a team of HPC experts and providing hardware and software fixes for massively parallel systems on a 24x7 basis with readiness for on-site standby in UAE-Abu Dhabi.

You will support the pre-sales team in scoping HPC services, manage day-to-day HPC support for a key account, and coordinate with L2/L3, third parties, and

Qualifications

• Bachelor's or Master’s degree in Computer Science/Engineering, Information Systems, or equivalent.
• Minimum of 3–4 years + experience.
• Experience in a hardware break fix environment is essential.
• Knowledge in High Performance Computing technologies and/or enterprise level storage systems, and/or High Performance Computing Application.
• Experience in Linux/Unix Operating systems.
• Experience with HPC Hardware Support or related industries is advantageous.
• Experienced in running the day-to-day operation, hardware break fix and administration of HPC systems at the client site.
• Act as an advocate for the Customer and their teams is an advantage.
• Advanced skills in customer service and customer facing communication.
• Willing to relocate to the United Arab Emirates.

Responsibilities

• Support the pre-sales team in scoping & sizing the HPC services when required.
• Dedicate to a key account managing Day to Day HPC Support and Maintenance activity at UAE-Abu Dhabi site.
• Analyze, qualify, troubleshoot, resolve incidents with autonomy & expertise; coordinate with L2/L3.
• Collaborate with team members, customers and third parties to manage relationships.
• Research HPC documentation and complete required training to maintain HPC skills.
• Willing to learn new HPC technologies like Cray EX Liquid cooled systems and NVL72.

Skills

Linux/Unix

HPC knowledge

Customer-facing communication

Education

Bachelor's or Master's degree in Computer Science/Engineering, Information Systems

Tools

HPC hardware support

Networking

Job description

Hewlett Packard Enterprise is seeking an HPC and Storage Technology Consultant to cover support and delivery of high-end HPC solutions for customers. The role involves working with a team of HPC experts and providing hardware and software fixes for massively parallel systems on a 24x7 basis with readiness for on-site standby in UAE-Abu Dhabi.

You will support the pre-sales team in scoping HPC services, manage day-to-day HPC support for a key account, and coordinate with L2/L3, third parties, and