Online Key Accounts Lead - E-Commerce & Launches

Estée Lauder Companies; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

The Estée Lauder Companies in Dubai, UAE, is seeking an Online Executive to manage the day-to-day online business across assigned platforms, reporting to the Senior E-Key Account Manager.

You will own retailer account management and end-to-end execution, translating brand and retailer priorities into commercial plans, accurate forecasts, launches and engaging online experiences with brands, retail partners and internal teams.

Qualifications

• 3–5 years of experience in e-commerce, digital marketing, brand management or account management.
• Experience managing retailer accounts and coordinating the full order-to-delivery process.
• Working knowledge of forecasting, fulfilment, digital merchandising and media activation.
• Strong analytical and presentation skills, with the ability to turn performance data into practical actions.
• Strong organisation and attention to detail, with the ability to manage multiple launches, orders and commercial priorities.
• Effective communication, stakeholder management and problem-solving skills.
• A proactive approach and a clear sense of accountability for delivery.

Responsibilities

• Manage day-to-day relationships with Ounass and Bloomingdale's, coordinating trading plans, retailer communication and follow-up actions.
• Maintain customer plans, activation calendars, sales trackers and performance scorecards.
• Analyse sales and account performance to identify growth opportunities and recommend corrective actions.
• Prepare monthly business reviews, quarterly business reviews and investment recommendations.
• Coordinate brand and retailer priorities across commercial initiatives, paid media, launches and promotional activity.
• Escalate strategic decisions, investment requirements and significant business risks to the Senior E-Key Account Manager.

Skills

E-commerce

Digital marketing

Brand management

Account management

Forecasting & analytics

Job description

The Estée Lauder Companies in Dubai, UAE, is seeking an Online Executive to manage the day-to-day online business across assigned platforms, reporting to the Senior E-Key Account Manager.

You will own retailer account management and end-to-end execution, translating brand and retailer priorities into commercial plans, accurate forecasts, launches and engaging online experiences with brands, retail partners and internal teams.