On-Site Laptop & Printer Repair Technician
IPS Group
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Job summary
IPS Group in Sharjah, United Arab Emirates, seeks a Laptop Technician Card Level for a full-time, on-site role. You will diagnose, repair, replace laptop components, and perform hardware/software troubleshooting and preventive maintenance. Printer support will be provided when required.
You will interact with users, document repairs, manage inventory, and explain resolutions to ensure high service levels and customer satisfaction.
Qualifications
- Strong technical support and troubleshooting for laptop hardware, software, and card-level repairs.
- Printer support including installation, configuration, and basic maintenance.
- Customer service and clear communication with users.
- Diploma or certification in electronics or computer hardware engineering preferred.
- Hands-on laptop repair experience and ESD-safe handling practices.
- Ability to read schematics, use diagnostic tools, and follow SOPs.
- Attention to detail, time management, and ability to work independently or in a team.
- Familiarity with OS installation, configuration, and data backups is a plus.
Responsibilities
- Diagnose, repair, and replace laptop components and cards.
- Perform hardware and software troubleshooting and preventive maintenance.
- Provide on-site technical support to internal teams or customers.
- Document repair activities and maintain inventory of parts and tools.
- Interact with users to understand issues and explain resolutions.
- Ensure a high level of service and customer satisfaction.
Skills
Education
Job description
IPS Group in Sharjah, United Arab Emirates, seeks a Laptop Technician Card Level for a full-time, on-site role. You will diagnose, repair, replace laptop components, and perform hardware/software troubleshooting and preventive maintenance. Printer support will be provided when required.
You will interact with users, document repairs, manage inventory, and explain resolutions to ensure high service levels and customer satisfaction.
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