On-site Data-Driven CX Analyst — Dubai

Al Ghurair Investment (AGI); Dubai; Presencial; AED 36.000 - 72.000; Jornada completa

Descripción de la vacante

Al Ghurair Investment (AGI) is seeking a dedicated on-site Customer Service professional in Dubai. The role focuses on analyzing customer insights and identifying emerging trends to improve satisfaction and engagement.

You will work closely with stakeholders across the Customer Experience Team to implement data-driven recommendations and support ongoing process improvements based on feedback.

Formación

• Detail-oriented with strong attention to accuracy.
• Analytical mindset capable of interpreting data.
• Ability to analyze customer insights.
• Ability to identify trends in customer data.

Responsabilidades

• Analyze customer insights and identify emerging trends.
• Develop data-driven recommendations to enhance customer satisfaction and engagement.
• Work closely with stakeholders to support the Customer Experience Team.
• Support the identification of areas for process improvement based on customer feedback.

Conocimientos

Detail-oriented

Analytical mindset

Analyze customer insights

Identify trends

Descripción del empleo

Al Ghurair Investment (AGI) is seeking a dedicated on-site Customer Service professional in Dubai. The role focuses on analyzing customer insights and identifying emerging trends to improve satisfaction and engagement.

You will work closely with stakeholders across the Customer Experience Team to implement data-driven recommendations and support ongoing process improvements based on feedback.