OKR & Operations Enablement Specialist

ITCAN TECHNOLOGY and DIGITAL MARKETING; Abu Dhabi; Hybrid; AED 279,000 - 469,000; Full time

Job summary

MoonTech in United Arab Emirates seeks a Business Enablement Specialist to translate leadership direction into measurable execution across teams and own the quarterly OKR cycle. The role partners with leaders to align objectives with team contexts, ensuring buy-in and delivery.

You will map workflows, improve processes, and automate with Zapier, Make, and n8n while building dashboards to measure impact. Strong collaboration and problem-solving are essential.

Qualifications

• 4+ years in business operations, enablement, strategy execution, process improvement, or similar.
• Hands-on experience running or supporting OKRs or similar goal-setting frameworks across teams.
• Strong expertise in process mapping, documentation, and improvement methodologies.
• Hands-on experience with multiple enterprise tools or SaaS platforms.
• Experience building automations and integrations with tools such as Zapier, Make, or n8n.
• Experience using AI tools to automate workflows is a must.
• Comfortable with dashboards, reporting, and data visualization.
• Excellent communication and collaboration skills.

Responsibilities

• Own the quarterly OKR cycle: translate direction from founders and leadership into company-level and team-level objectives and key results.
• Cascade and align: partner with team leaders to adapt objectives to their team's context, facilitate alignment, and secure buy-in.
• Track progress: run regular check-ins to monitor delivery and keep objectives on track.
• Uncover pain points: run discovery sessions to surface bottlenecks and inefficiencies.
• Improve workflows: propose and implement solutions to streamline operations and raise productivity.
• Balance speed and sustainability: deliver quick fixes while building long-term solutions.
• Audit continuously: assess systems and drive improvements.
• Document and standardize processes: map workflows and create templates, guidelines, and SOPs.
• Clarify ownership: establish accountability frameworks.
• Administer and optimize tools: manage internal systems and analytics tools.
• Automate repetitive work: build workflows and integrations to reduce manual work.
• Make everything measurable: define KPIs and evaluate impact after implementation.
• Build dashboards and reports: turn data into actionable insights.
• Coach teams: run workshops and provide ongoing support for adoption.
• Be the central resource: bridge teams, systems, and workflows.

Skills

OKRs

Process mapping

Documentation

Automation

SaaS platforms

Tools

Zapier

Make

n8n

Job description

MoonTech in United Arab Emirates seeks a Business Enablement Specialist to translate leadership direction into measurable execution across teams and own the quarterly OKR cycle. The role partners with leaders to align objectives with team contexts, ensuring buy-in and delivery.

You will map workflows, improve processes, and automate with Zapier, Make, and n8n while building dashboards to measure impact. Strong collaboration and problem-solving are essential.